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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

May 05, 2022

Wonderful experience my sails man was beyond amazing his name is Bryan Profit he is such an awesome sales associate he made my car buying experience amazing. I will be recommending people to him More

by Msbobo92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Profit
May 06, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

May 05, 2022

Friendly people ready to help I am very happy with their service and will be back when I need a new car More

by Juanlima40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria. Eric Serrano.
May 08, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Very professional and got my truck repaired in a timely manner. Made the process of getting my vehicle and me back in it quic and easy. More

by jjkulhanek83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
May 06, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 04, 2022

I only use this dealership. When I moved to Katy 9 years ago I bought a vehicle from here and the sales person was very friendly and knowledgeable but was not pushy at all. I ha More

by ritadeshotel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Falquez
May 04, 2022 -

ritadeshotel responded

This time when I went to buy a vehicle at Ford Nation the salesman I usually deal with Jessy Pickering went to parts but he recommended Christian Falquez. He was awesome to work with. He was very knowledgeable and recommended a vehicle that I absolutely love.

May 04, 2022

Autonation Ford in Katy, and specifically our salesman Beau and our finance guy, Al, gave us an amazing experience in selling our old truck (offered is the most around) and getting us into exactly what we More

by Jcatwood06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau (sales) and Al (finance)
May 06, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2022

The dealership honored the price that was agreed upon when the vehicle was ordered 6 months earlier. Our salesman was very helpful, friendly and a pleasure to work with. We were shown all the features o More

by jwstarmm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demi Williams
May 06, 2022 -

AutoNation Ford Katy responded

Hi, thank you so much for your positive comments about AutoNation Ford Katy! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2022

Service waits are long even with an appointment. Waited over 2.5 hours just to know if battery needed to be replaced. One very nice service guy waited on me and one arrogant service guy treated me More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep
May 06, 2022 -

AutoNation Ford Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (281) 305-8949 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 03, 2022

Beau and Al did a tremendous job! ! Every one I dealt with was a tremendous help. Wonderful experience! More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau and Alistair (Al)
May 06, 2022 -

AutoNation Ford Katy responded

Hi Tom, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2022

Tom Magee excellent customer service! I recommend highly as a customer service manager. One of the best More

by jschlaf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
May 05, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 02, 2022

I should have been told when I went in to drop my car off that the parts were not available and because of that the car has sat for a week and a half and only some of the work got done the work that did get More

by Mcotlar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
May 05, 2022 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

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