Back

AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,973 reviews

May 15, 2022

The dealership was busy and still able to get me in relatively fast. The time estimated for the oil change/tire rotation was 2.5 hours, however was finished in about an hour. More

by lcdmind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk
May 17, 2022 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 14, 2022

Happy with the service. Everything was as expected with explaining the type of service. Time frame was accurate for work More

by vreynoso1208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee
May 17, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Everyone from the manager to the salesman were great, no haggle price no pressure it was a great experience, I will be coming back for future business More

by Rene Padilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massine
May 16, 2022 -

AutoNation Ford Katy responded

Hi Rene, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 13, 2022

I showed up early for my scheduled maintenance visit. As I had no service advisor selected, Mikel Ouida engaged with me and stepped me through the process. He told me what they were going to do and told More

by bsudkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Ouida
May 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 13, 2022

I went to another dealer, they had no idea who scheduled me and told me the recall was not active. I called David Corwin and he got me in and out in the same day. He has always been very knowledgeable and More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corwin
May 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 13, 2022

Derek was friendly and he helped with the entire process. He made the purchase too easy for us. More

by Madan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reutlinger, Derek
May 16, 2022 -

AutoNation Ford Katy responded

Hi Madan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2022

Location is very well clean and organized all staff members are very nice and friendly. excellent service James was great as he communicated as my vehicle was in the process of being service. More

by j.alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 13, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

May 12, 2022

Great customer service and very happy with my ford edge very recommended 👌 special features and great comfort More

by orteried84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venise
May 14, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2022

Service tech was awesome and knowledgeable. Great communication and updates on vehicle and most of all respectful and friendly. More

by jaimeflores467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D' Larenti
May 14, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 12, 2022

I've had other writers and Eric just knocks it out the park as always. More

by Bernice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
May 14, 2022 -

AutoNation Ford Katy responded

Hi Bernice, we are very happy we could provide you with a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
116
...