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AutoNation Ford Katy
Katy, TX
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,973 reviews
May 19, 2022
The service was great and I was in and out in a timely manner. I also received a video that detailed the current state of other components of my vehicle. manner. I also received a video that detailed the current state of other components of my vehicle. More
by mhoward832
Employees Worked With
Andres
May 18, 2022
I am traveling across the country with a toy hauler RV. Oil was due to be changed while in Katy, TX. They were just as thorough as if I was a regular customer from Katy, TX. Outstanding! Oil was due to be changed while in Katy, TX. They were just as thorough as if I was a regular customer from Katy, TX. Outstanding! More
by JT
Employees Worked With
Dave and the young gentleman that changed my oil
May 18, 2022
This is my first time ordering a car from AutoNation, (Aldarwish, Amir) He was very knowledgeable about the vehicles there, kind, and knew just what I wanted based on my interests. I walked out happy and (Aldarwish, Amir) He was very knowledgeable about the vehicles there, kind, and knew just what I wanted based on my interests. I walked out happy and appreciate the great customer service. More
by samer kaysi
Employees Worked With
Aldarwish, Amir
May 17, 2022
I recently had an oil change from this location and the customer service was excellent. James called me as soon as my car was ready for pickup. The service technicians even made a video of my cars conditio customer service was excellent. James called me as soon as my car was ready for pickup. The service technicians even made a video of my cars condition which I thought was pretty neat. Will definitely be using their services again. More
by Edith
Employees Worked With
James
May 16, 2022
Oil change and tire rotation. Pretty basic stuff. 2 plus hours. Technician left clods of dirt on my seat. That would have been easy to clean off but no one looked to see if any Pretty basic stuff. 2 plus hours. Technician left clods of dirt on my seat. That would have been easy to clean off but no one looked to see if anything was left behind. More
by jthompson1950
Employees Worked With
Don’t know. Didn’t get a card
May 16, 2022
I bought my car in, excited about the free recall for safety locks,. I was persuaded by Carl to get my engine light looked at to clean off battery. Sounds good! I really didn't have the money should have safety locks,. I was persuaded by Carl to get my engine light looked at to clean off battery. Sounds good! I really didn't have the money should have settled on the free stuff but it couldn't be done. So I picked up my car. Times are too hard for fast talk and bragging about yourself. Never go there, scamming will begin. More
by valeriewilliams653
Employees Worked With
Carl
