AutoNation Ford Katy

Our sales person Rob was great and the service department was quick and friendly. We have been very happy with the service we have received at AutoNation Katy Ford. was quick and friendly. We have been very happy with the service we have received at AutoNation Katy Ford. More

Great costumer service. I got a Ford Bronco Sport 2022. Everything went perfect. I recommend this dealership I got a Ford Bronco Sport 2022. Everything went perfect. I recommend this dealership More

This is a good dealership, they try to get you what you need regardless of the circumstances you are experiencing. recommended need regardless of the circumstances you are experiencing. recommended More

Customer service was horrible and the rep didn’t seem to care. It will be nice when things get back to normal and dealerships start having to try and keep customers and gain business. I didn’t even allow care. It will be nice when things get back to normal and dealerships start having to try and keep customers and gain business. I didn’t even allow them to repair the car, took it elsewhere. Worst experience I have ever had at a dealer for service or sales. More

Having visited several dealerships in looking for another vehicle and being very disappointed in the service and courtesy of the sales people we were very happy with Jake and was big reason we chose to buy o vehicle and being very disappointed in the service and courtesy of the sales people we were very happy with Jake and was big reason we chose to buy our car from Autonation Ford Katy. We were also very happy with David in the finance department. He was helpful and respectful of our decision to finance our new car elsewhere. Thank you for a very good buying experience. More

The autonation team were able to accommodate my order in a timely manner thank you! a timely manner thank you! More

went the extra mile helping me get my daughters explorer back on the road....will tell everyone how satisfied i was. back on the road....will tell everyone how satisfied i was. More

Our salesman was Michael. He is courteous, friendly and very knowledgeable about the vehicle. With the help of his son Mike they showed us all about the vehicle and how to use He is courteous, friendly and very knowledgeable about the vehicle. With the help of his son Mike they showed us all about the vehicle and how to use it. I would highly recommend both of them. More

They will lie to you and will add a bunch add ons on you vehicle. When you signing contract, they will push you so you do not have enough time to read thru what you are going to sign. They may only show the vehicle. When you signing contract, they will push you so you do not have enough time to read thru what you are going to sign. They may only show the signing paper but not showing any back sheet or term and condition. I made a mistake that I had already aware and not about to sign anything, but the finance manager lied to me that the document was already sent to the bank and he could not take them out as these are required. He promised me to cancel these protection for me within 30 days. He gave me a ghost number so I could not contact him and finally after pushing and copying store manager, I got his email and real phone number. I have been requesting ALL document that I have signed and also requesting him to cancel all un need protection but still not have any respond from this person. If you about to purchase anything from Autonation, be sure to ask time show all term and condition , read through it carefully and decide if you want it or not. More

Very helpful and punctual. My truck was ready when they told me it would be...very professional.....Thanks My truck was ready when they told me it would be...very professional.....Thanks More