Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,972 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

20777 Katy Freeway

Katy, TX

77450

Directions

By Type

Showing 1,972 reviews

July 11, 2024

Great service. Great price. This is the 3 rd time I bought car from them. More

by Wti150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amadou
Report | Print
Jul 12, 2024 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 11, 2024

I experienced poor communication from the service dept. No call to advise when vehicle was ready. Two messages left and no return calls. Did not call to let me know they could not find the wheel locks. More

by higginsjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Report | Print
Jul 12, 2024 -

AutoNation Ford Katy responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

July 10, 2024

Clean, convient. Full of vehicles, very well placed. Very busy at times. Oil changes good. More

by kevin20
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 11, 2024 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2024

Best service I have received from any dealership ever! Definitely recommend working with Sam and Derek, they are truly there to help you in anyway. More

by Mak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Derek
Report | Print
Jul 09, 2024 -

AutoNation Ford Katy responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 06, 2024

They never call back when they say they will. Been waiting nothing. Very friendly when your buying something but after than nothing again More

by Hurmacureton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Jul 08, 2024 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

July 03, 2024

Recommend for recall and warranty work only. Be sure of the cost of work to be performed prior to authorization. More

by Runramos13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Jul 04, 2024 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 18, 2024

Dropped off Bronco for oil change, maintenance, and recalls. Truck was ready when expected. Service advisor kept in touch. More

by KGarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 19, 2024 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

June 18, 2024

Easy scheduling for maintenance and quick turnaround time. From purchase to preventive maintenance Autonation in Katy Texas is my preferred dealer. More

by bfurlong.agent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
Report | Print
Jun 19, 2024 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Great experience. Always seek out Buddy who always delivers. Seem to take pride in his job. More

by Kenwork4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
Report | Print
Jun 16, 2024 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 13, 2024

The entire team at AutoNation Ford Katy is second to none. There staff was easy to work with the helped make the buying process a breeze! More

by Alex S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demi Williams, Dain Yagin
Report | Print
Jun 14, 2024 -

AutoNation Ford Katy responded

Hi Alex, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
9
10
11
...
198