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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.1
590 Reviews

590 Reviews of AutoNation Ford Jacksonville - Service Center

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October 18, 2021

I took advantage of a complimentary detail and they did an excellent job. I was offered a shuttle to and from work so I didn't have to wait. James an Wanda were very accommodative. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda and James
Oct 21, 2021 -

AutoNation Ford Jacksonville responded

Hi Gm, we're glad to hear you enjoyed your visit. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2021

I’ve been doing business with this dealership for the past 16 years. Their service department and my assigned service managers never fail to provide top notch services. More

by Dean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie McQuire
Oct 14, 2021 -

AutoNation Ford Jacksonville responded

Hi Dean, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

She took very good care of me. She was able to take care of all my concerns. More

by johnra4233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Do not know her name
Oct 11, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 06, 2021

I never have to worry when taking the vehicle to AutoNation for service. Stephanie has been responsible for the service on my truck since I bought the vehicle from AutoNation. Great service and pr More

by pfairfax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Oct 09, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2021

The service was great as always Stephanie was very professional everthing was done ahead of time More

by hastings801Bac.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

High quality team took my concerns into service happy with results look forward to continuing relationships More

by jm.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Edwards
Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 01, 2021

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable More

by kayelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Susan Gunnell
Oct 01, 2021 -

kayelar responded

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable.

October 01, 2021

Great dealership and service. Only problem they can’t seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much bett More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica - service dept
Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi Carolyn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 29, 2021

I was told that the repair could not be do a dealership. I have to take to a body shop repair. More

by Dennis Haddock
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 29, 2021

This service visit was handled by Susan Gunnell, who has handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations fo More

by RangerRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunell
Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Hi Rangerrider, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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