AutoNation Ford Jacksonville - Service Center

Susan has been my Service Advisor for many years. She has given me great advice throughout the years. I trust her implicitly! With the exception of once installing new windshield wipers incorrectly, in 21 ye given me great advice throughout the years. I trust her implicitly! With the exception of once installing new windshield wipers incorrectly, in 21 years of service on 3 vehicles, I have always left the dealership completely satisfied! More

The people are wonderful and so efficient at the service desk. Very informative when giving information about your service. desk. Very informative when giving information about your service. More

Great work found a issue on going and corrected with a discount!! great service thanks!! discount!! great service thanks!! More

The service, as usual, was exceptional and timely. Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, More

Stephanie in service was friendly and efficient. Repairs were done right away and efficiently. Facilities were attractive and clean. were done right away and efficiently. Facilities were attractive and clean. More

It was a good experience at the service center. Susan was very helpful and accommodating. very helpful and accommodating. More

Poor dealership. I brought my vehicle in for airbag recall. Technician nicked panel and caused it to be slightly loose. Told new panel was ordered and should arrive 7 to 10 days later and I would rec recall. Technician nicked panel and caused it to be slightly loose. Told new panel was ordered and should arrive 7 to 10 days later and I would receive a call. Over three weeks later, no call. I also asked for transmission to be checked as it was slightly sluggish going from first to second gear on occasion. All I heard was age of vehicle replacement recommended. I asked about flush, but was told it won't do any good due to age of vehicle. I will never purchase or service a vehicle thru business again. More

I love this place and won't take my truck anywhere else! Stephanie, my service rep, is amazing!! Thank you All! Let me just say too how much I love your shuttle drive - Antwan is awesome! Stephanie, my service rep, is amazing!! Thank you All! Let me just say too how much I love your shuttle drive - Antwan is awesome! More

It is obvious this dealership emphasizes service to the customer. Everyone went out of their way to make certain my needs were met. customer. Everyone went out of their way to make certain my needs were met. More