AutoNation Ford Jacksonville - Service Center

Well to begin with everything was fine perfect! The courtesy car ride was perfect as well as the costumer service rep, the oil change, and the tire rotation. The part for the ac unit in s on back o The courtesy car ride was perfect as well as the costumer service rep, the oil change, and the tire rotation. The part for the ac unit in s on back order. They did refill it but I am looking forward to the usual ice cold ac when the back ordered part arrives. Great job guys. More

Great people and service was provided as I requested and expected. Check-in and payment after service are well managed and hassle free. Jessica was very pleasant and accommodating. expected. Check-in and payment after service are well managed and hassle free. Jessica was very pleasant and accommodating. More

I moved to Florida in June of 2021 and have had warranty work done on my F-150. Both times I worked with Jessica in the service department, she is fantastic. When it comes time to replace my current truck, work done on my F-150. Both times I worked with Jessica in the service department, she is fantastic. When it comes time to replace my current truck, I will purchas it from AutoNation Ford Jacksonville. More

Very upfront with timeframe and information regarding my truck issues. Courteous and friendly staff and a very convenient shuttle service truck issues. Courteous and friendly staff and a very convenient shuttle service More

Susan was very considerate of my time. She’s excellent to work with. I’ll ask for her next time I need service. She’s excellent to work with. I’ll ask for her next time I need service. More

Service Mangers are always pleasant to work with and do a good job of explaining what is being done to my vehicle. good job of explaining what is being done to my vehicle. More

The dealership is slow even if you have an appointment. And they do not offer a car wash And they do not offer a car wash More

AutoNation did a great job at fixing up my work truck. Waylon was my service representative and keep me informed about what was needed to get me back on the road. Waylon was my service representative and keep me informed about what was needed to get me back on the road. More

Service writer was polite, knowledgeable and service was completed in an clean and timely matter completed in an clean and timely matter More

Great Service experience! Starting with the appointment process through to the pick up everything went very well ! Starting with the appointment process through to the pick up everything went very well ! More