AutoNation Ford Jacksonville - Service Center

The Autonation Phillips Highway dealership was great. They run circles around the Autonation Blanding dealership. Susan was nice lady and a true professional who kept me informed throughout the entire They run circles around the Autonation Blanding dealership. Susan was nice lady and a true professional who kept me informed throughout the entire repair process. The repairs were completed and the vehicle runs great. I would highly recommend this dealership for your repairs. Thank you Susan and John. More

Would be a 5 star but this dealership did not wash or even vacuum my GT350 after it waited on a part for a week at their dealership. even vacuum my GT350 after it waited on a part for a week at their dealership. More

Great service great people don't when promised would definitely go back for additional service definitely go back for additional service More

All of the team was great. They worked together to get me in and out. Susan did a great job all the way to the end. She made sure everything was good. Great job! They worked together to get me in and out. Susan did a great job all the way to the end. She made sure everything was good. Great job! More

zero communication from the service department. I had to chase them just to get an appointment scheduled and that was over the course of weeks. I had to chase them just to get an appointment scheduled and that was over the course of weeks. More

Service writer Jessica was very professional, great communication, and delivered my truck early to me. If the rest of Autonation Jacksonville is the same, might be the best dealership. communication, and delivered my truck early to me. If the rest of Autonation Jacksonville is the same, might be the best dealership. More

Great customer service and superb technicians! ! These qualities guarantee my continued loyalty as a permanent customer. ! These qualities guarantee my continued loyalty as a permanent customer. More

The service department especially Susan are very helpful, and friendly. They go above and beyond to take care of you. and friendly. They go above and beyond to take care of you. More

I had a 7am appointment for an oil change for my F150. My service advisor Jessica Henry, greeted me right on time. She offered a shuttle service and advised there was coffee & water available in the custo My service advisor Jessica Henry, greeted me right on time. She offered a shuttle service and advised there was coffee & water available in the customer lounge. I chose to wait on it. The technician, John Delacruz, came out to speak to me. He did a multipoint vehicle check & advised that I would need tires soon. I was in & out very quickly. I highly recommend AutoNation Ford at the Avenues. More

The men and women at ford were very knowable and helpful would rate them all with a five stars. would rate them all with a five stars. More