AutoNation Ford Jacksonville - Service Center

Loved the transparency from start to finish with my visit. Stephanie my advisor kept me updated on the status of my vehicle. Even met the Service manager(James) as well as the GM(Bob) and both were ver visit. Stephanie my advisor kept me updated on the status of my vehicle. Even met the Service manager(James) as well as the GM(Bob) and both were very welcoming and offered to help in any way if needed. Thank you! More

Susan was awsome as allways she took me in and got me handled in record time handled in record time More

They have great salesman's, and perfect customer service. And great prices on there vehicles. And great prices on there vehicles. More

Susan keep me informed of additional service needed on vehicle. I have always received good service from Auto Nation. vehicle. I have always received good service from Auto Nation. More

Always a pleasure to deal with the folks at AutoNation Ford Jacksonville. Tech did and outstanding job in and out fairly quick. Ford Jacksonville. Tech did and outstanding job in and out fairly quick. More

Stephanie M was able to solve my problem of getting the Ford factory code for my me to me car so I could use the door opener and lock on the outside of my door. Also I wanted a wind shield taken off my bac Ford factory code for my me to me car so I could use the door opener and lock on the outside of my door. Also I wanted a wind shield taken off my back passenger window so I could fly our American flag and she also made that happen.I was a very happy person when I left the dealership yesterday morning. More

Took my Edge to Autonation on Phillips, sync screen not working (black screen). Was told they are ordering a part, Aug 31, still no part. ?????? working (black screen). Was told they are ordering a part, Aug 31, still no part. ?????? More

I have used this dealership for a few years now and the service is always 5 star. I have not had any complaints about tthe admin or maintenancae and repair side of their services. The CSRs always mak service is always 5 star. I have not had any complaints about tthe admin or maintenancae and repair side of their services. The CSRs always make me feel welcomed and acknowledged! and that is all anyone really needs to feel welcomed! More

Susan G. is awesome. My truck needed repairs and she was able to get my truck in and out of the service department in record time. It was returned in less tim is awesome. My truck needed repairs and she was able to get my truck in and out of the service department in record time. It was returned in less time than another dealer said that it would take for them to even look at it and give it an estimate. To top it off, the final price for the repairs was very reasonable. Great experience. More

Auto nations has always taken good care of me and my vehicle. Gary was very helpful and kept me informed. vehicle. Gary was very helpful and kept me informed. More