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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.1
590 Reviews

590 Reviews of AutoNation Ford Jacksonville - Service Center

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October 14, 2022

Had an appointment it was great oil change and tire rotation done within an hour. Very pleased. More

by Michelle_Hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
Report | Print
Oct 19, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

It was a pleasure having my vehicle serviced with AutoNation Ford, Jacksonville, Florida. Great service and timely manner, More

by acovertfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Oct 19, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 13, 2022

Susan Gunnell, service advisor-703 was the friendliest and most knowledgeable that i have ever dealt with. More

by klaus.wenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Report | Print
Oct 19, 2022 -

AutoNation Ford Jacksonville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2022

Service Department is always great and Ms. Sue is outstanding. She does a great job. More

by Dmoon91994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Susan
Report | Print
Oct 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2022

Always a pleasure to deal with Jessica, always very helpful and fits me in when i need something done. More

by flightengineer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Randy
Report | Print
Oct 17, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2022

Pleased with the service. Needed service 3 days before scheduled appt. and was worked in. More

by rtb4725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
#2023 Waylon Frank
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Oct 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 09, 2022

Pleasant and easy to work with. Standard oil change and tire rotation took an hour. If you are looking for speed may not be best option. More

by easier-00inhaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 09, 2022

Awesome service! ! Stephanie is always awesome in every regard. So so so happy! Thanks so much! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2022

Jessica is my service advisor, always pleasant and helpful. Just in for regular service, but also took care of a recall issue. Thanks More

by thatadjuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2022

I was impressed with the service department in particular with Stefaní service rep she was extremely professional I’m definitely a happy customer thanks you! More

by Joeprieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefani service rep
Report | Print
Oct 13, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

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