AutoNation Ford Jacksonville - Service Center

Susan was an amazing person. Decisive and efficient. And she cared about my needs. Don't let her retire. Decisive and efficient. And she cared about my needs. Don't let her retire. More

My Mustang was at AutoNation to address a safety recall. The service advisor was Susan Gunnell. She promised the Mustang would be returned to me at a time certain. It was. The service advisor was Susan Gunnell. She promised the Mustang would be returned to me at a time certain. It was. More

Efficient, on time, quick service, friendly, helpful staff. I was not able to get a noise issue looked at unfortunately due to time constraints. staff. I was not able to get a noise issue looked at unfortunately due to time constraints. More

The service was great. The waiting area was clean and comfortable and my vehicle was finished ahead of schedule. The waiting area was clean and comfortable and my vehicle was finished ahead of schedule. More

Thanks to Susan for an excellent service experience. Easy to schedule and completed on time. Easy to schedule and completed on time. More

This location has great service, friendly staff, and thorough communications. I have made this my service location. thorough communications. I have made this my service location. More

AutoNation is great for taking care of our fleet. The recalls are done timely and parts are there when we need them. Stephanie in service communicates well when we have a truck in for service. The recalls are done timely and parts are there when we need them. Stephanie in service communicates well when we have a truck in for service. More

Been going to this dealership for years and they always take care of me. They are always willing to work with me on prices but most important i feel valued as a customer here. Thank you Susan for all of yo take care of me. They are always willing to work with me on prices but most important i feel valued as a customer here. Thank you Susan for all of your help with my F150 and new tires! More

I purchased my car here in 2014. In a professional and timely manner, they have done all recall items and almost all maintenance items exceeding my expectations. As a dealer servi In a professional and timely manner, they have done all recall items and almost all maintenance items exceeding my expectations. As a dealer service department, they have the knowledge and experience to get it right on my Ford vehicle. . More

Autonation Ford on Philips Highway Jacksonville Florida is always prompt, courteous and friendly, especially my service rep Stephanie. I feel they look out for me and do whatever they can for my benefit. is always prompt, courteous and friendly, especially my service rep Stephanie. I feel they look out for me and do whatever they can for my benefit. I've been going there for 12 years and will continue. I like that there is never any pressure to buy additional services and they always give me good advice. More