AutoNation Ford Jacksonville - Service Center

Dropped my vehicle off Friday nite for service on Saturday. Midday Saturday received a text saying vehicle was ready, fast service. Stephanie is the Best. She has real concern for her clients and Saturday. Midday Saturday received a text saying vehicle was ready, fast service. Stephanie is the Best. She has real concern for her clients and always has their best interest at heart! More

Ford Autonation Phillips Hwy is an excellent source for quality and professional service. I highly recommend them. quality and professional service. I highly recommend them. More

I came in for an oil change and they discovered a water pump leak as part of the dealership's comprehensive service work. Gary Chaney was my advisor and explained the problem to me and helped get it schedu pump leak as part of the dealership's comprehensive service work. Gary Chaney was my advisor and explained the problem to me and helped get it scheduled. He was very professional and kind as well. More

My sunglasses came missing was told they were gonna be replaced and haven’t heard from the dealer as of today replaced and haven’t heard from the dealer as of today More

Worked well with me to get car back quickly and in better condition than how I dropped it off condition than how I dropped it off More

My visit this trip was for a recall that the friendly service department took care of in a timely manner while I enjoyed the customer lounge. The only hitch was the strange(to me) coffee machine. But I service department took care of in a timely manner while I enjoyed the customer lounge. The only hitch was the strange(to me) coffee machine. But I learned how to use it quite well. More

Performed service timely, professionally, and as promised. Service rep was friendly, helpful and contacted me when ready. promised. Service rep was friendly, helpful and contacted me when ready. More

My experience from start to finish was excellent. In each interaction the staff were polite and interested in helping the customer. I highly recommend AutoNation Ford for any service on your car, yo In each interaction the staff were polite and interested in helping the customer. I highly recommend AutoNation Ford for any service on your car, you won't be disappointed ! More

Stephanie and her team are the best. They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excel They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excellent results. More

Great customer service, professional, got in and out without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and always satisfied. More