AutoNation Ford Gulf Freeway

I recently purchased a F150 FX4 from Champion Ford Gulf Freeway, and worked with Peter Bahnev. Actually, let me restate that - I was in the market for a truck and was blessed enough to run in to Peter at Freeway, and worked with Peter Bahnev. Actually, let me restate that - I was in the market for a truck and was blessed enough to run in to Peter at the Champion Ford dealership. In the past I've had some negative experiences with car buying in other states, so my expectations were fairly low. Peter and Champion greatly exceeded my expectations and restored my faith in car dealerships, and proved that excellent customer service is still something that you can find. I'm not often inclined to write reviews, but when you find a good car dealership and salesmen everybody should know about it because there are a lot of bad ones out there. If you are in the market for a truck or car and in the greater Houston area, or even within a reasonable distance from Houston you owe it to yourself to go to Champion Ford Gulf Freeway and talk to Peter. He will get you the best deal possible, and take care of you no matter what your personal circumstances are. My situation is a little complex and they went above and beyond to make my deal happen, and for the truck I wanted. More

Mario was very helpful and knowledgeable and was a pleasure to work with I will recommend champion ford to friends and family. Mike the finance guy was also very friendly and helpful made my car buyin pleasure to work with I will recommend champion ford to friends and family. Mike the finance guy was also very friendly and helpful made my car buying a breeze. thanks guys, emilio More

He was very friendly and very helpful. He made me feel comfortable and did not push me.I have had very bad experiences and was really not looking forward to look for a new car but he made it all worth it. comfortable and did not push me.I have had very bad experiences and was really not looking forward to look for a new car but he made it all worth it. More

We had such a great experience with everyone at Champion Ford, especially Peter. He helped us out greatly with everything down to even the color of the leather. The next time we buy a car, it will be throug Ford, especially Peter. He helped us out greatly with everything down to even the color of the leather. The next time we buy a car, it will be through Peter and Champion Ford! More

Very helpful sales representative, understanding and extremely informative on every question! Love this dealership as well, purchsed used cars here before and had the same great experience with awesome extremely informative on every question! Love this dealership as well, purchsed used cars here before and had the same great experience with awesome customer service skills! Keep up the great job! More

Zeke was very helpful at helping me find the right car and that all my questions were answered. He went the extra mile by explaining everything about the car and by assuring i was getting the car i wanted and that all my questions were answered. He went the extra mile by explaining everything about the car and by assuring i was getting the car i wanted in the first place. the service was just great at all times. More

Zeck cervantes was very professional and attentive to our needs.went the extra mile to assure we got the car we wanted. Thanks and keep up the great service. We are sending other customers your way. needs.went the extra mile to assure we got the car we wanted. Thanks and keep up the great service. We are sending other customers your way. More

Dealer did not honor advertised internet price on vehicle. After going to dealer with a printed out copy of an internet special, dealer first tried to switch me to a different more expensive vehic vehicle. After going to dealer with a printed out copy of an internet special, dealer first tried to switch me to a different more expensive vehicle. Since the advertised vehicle was on the lot and available I stated that the advertised vehicle was the one i wanted to purchase. After about 20 minutes they returned with a price that was $750 more than the advertised price and explained that I had to have a trade in to get the advertised price. Even though nothing about a trade in was mentioned on their website, other than through a general disclaimer regarding general pricing policy printed in fine small font print at the bottom of page, they stated internet price was only valid with a trade in. No where on the website does it mention that "condition" specifically. They refused to honor the price on that vehicle. After another 20 minutes or so, they stated verbally that they would come down another $250 but would still not honor that the advertised price. After another 20 to 30 minutes the general manager came out and again stated their position that the advertised price was only with a trade in and that their general pricing policy disclaimer supported their refusal to honor the advertised price. The general manager then offered to let me have the advertised price on a different but similar vehicle which i declined. I found the dealer's pricing on their website and the lack of specific information regarding how to qualify for that pricing to be VERY DECEPTIVE. The time spent at the dealer was a total of almost 2-1/2 hours. The fact that they attempted perform the classic "bait and switch" initially to a higher priced model and then at the end attempted to offer the advertised price on a different model a strong indication of their business honesty and ethics (OR RATHER LACK THERE OF) More

I went to purchase a used truck that I had seen on the internet. Cricket was excellent and tried to handle all my needs and questions. Her manager was evidently to busy or just didn't want my business. I internet. Cricket was excellent and tried to handle all my needs and questions. Her manager was evidently to busy or just didn't want my business. I ended up leaving, and Cricket caught me as I was driving off, to let me know that he had time to run the numbers for me.. too late.. 1 hour later, I bought a truck at Monument Chevrolet (great service there).. I will never go back to Champion Ford and encourage others to shop elsewhere.. More

I would like to thank Edwin Cruz and Champion Ford staff for giving us a great deal on a very nice truck. I recommend Mr. Edwin Cruz to anyone looking for a great deal and customer service. We love our new for giving us a great deal on a very nice truck. I recommend Mr. Edwin Cruz to anyone looking for a great deal and customer service. We love our new FX4 Truck!!! Thanks again Edwin and Ford Champion staff!! Jorge L Perez, USArmyVet!!! More