AutoNation Ford Gulf Freeway

car serviced Two thumbs up on the service of my vehicle. The salesman I dealt with was knowledgeable of the ford product & willing to demonstrate every aspect of t Two thumbs up on the service of my vehicle. The salesman I dealt with was knowledgeable of the ford product & willing to demonstrate every aspect of the vehicle. More

shitty service. I bought my 2012 Ford Feista at autonation Ford, gulf freeway. 2 years later my passenger rear latch breaks, so I bring it to the dealership, consider I bought my 2012 Ford Feista at autonation Ford, gulf freeway. 2 years later my passenger rear latch breaks, so I bring it to the dealership, considering it is still under warranty, after keeping it all day, and not calling me, and when I call I get the run around. Eventually I go up there for them to tell me it will be two weeks for a dang part! They bungee cord my door shut and tell me it's safe to drive, but the paper work says it is NOT safe to drive due to the back door possibly opening. Well here it is, 2 WEEKS LATER. all of a sudden they need another 21 days to get the latch. Worst service ever, I stay on hold for 45 minutes at a time, never get who im calling and I've been hung up on. They need to restock on their asst service managers ASAP !!! More

Bought a used diesel truck about six months ago from this dealership, bought the warranty also to make sure I was covered. Well check engine light came on no worries because I have a warranty right? WRONG br dealership, bought the warranty also to make sure I was covered. Well check engine light came on no worries because I have a warranty right? WRONG brought it in and got a phone call saying I needed a trans flush, my radiator was busted, needed new brakes, shocks for the suspension, and more. The best part the sensor wasn't covered under warranty!. Let me give you some background on the truck is has around 100 thousand miles on it and since I bought it I have only driven it maybe once or twice a week to work and back since I have a work vehicle. So didn't put a lot of miles on the thing, o and I just replaced the brakes, and did the transmission flush about a month before I brought it to the dealership. I had a prior bad experience with my old dealership so I checked my truck top to bottom and took pictures before I brought it in for service so I know my radiator wasn't busted plus I would have noticed it leaking in my garage. Looks like they are just trying to make a buck, will never go back! More

Very helpful, out everything out of the way just to make a satisfactory deal. Had a great time at the dealership, wish to visit again for another vehicle. a satisfactory deal. Had a great time at the dealership, wish to visit again for another vehicle. More

I bought a F150 from here and the technical knowledge of I bought a F150 from here and the technical knowledge of the service department and customer service I received regarding addressing any repairs to m I bought a F150 from here and the technical knowledge of the service department and customer service I received regarding addressing any repairs to my vehicle has been UNACCEPTABLE!! As a matter fact, my most recent repair visit at your dealership resulted in your technicians not fixing my vehicle (4 times they tried) and having it returned to me covered in bird droppings. I have voice my compliant regarding your dealership to the Ford regional office in Plano, TX and have seek legal consul to address getting restitution on my 2011 purchase. More

I really enjoyed the experience I received when I bought my new to me used 2004 Ford Ranger. Just getting to test drive the truck was the best part ! I have been wanting a 5 on the floor standard vehicle fo my new to me used 2004 Ford Ranger. Just getting to test drive the truck was the best part ! I have been wanting a 5 on the floor standard vehicle for a long time ! Now I have a truck and a stick as well !!!! Thanks Don & Leroy ! janet hart More

everyone was great went in for a used car and walked out with a brand new car. everyone kept working with me until i left with a car. with a brand new car. everyone kept working with me until i left with a car. More

Good experience with purchasing new truck and willing to match pricing which I could not say for a certain other Ford dealer in Alvin. I would recommend purchasing a vehicle from this dealer to a friend. match pricing which I could not say for a certain other Ford dealer in Alvin. I would recommend purchasing a vehicle from this dealer to a friend. More

Burton was extremely helpful & caring. I called him numerous times with questions and concerns, he was always polite and took time to help me. I HIGHLY recommend Burton & will be returning in about a y numerous times with questions and concerns, he was always polite and took time to help me. I HIGHLY recommend Burton & will be returning in about a year to buy another car for my husband. Thanks Autonation for great service. More

Joel was amazing. He was very helpful and made my experience as smooth as possible. I would recommend him to everyone. I'm enjoying my new Fusion. experience as smooth as possible. I would recommend him to everyone. I'm enjoying my new Fusion. More