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AutoNation Ford Gulf Freeway

Houston, TX

4.5
875 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 875 reviews

December 07, 2023

I was able to get an appointment easily. They were on time and took care of me quickly. More

by djsandel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Always a pleasure having our Families cars serviced here. The entire staff is wonderful and accommodating More

by Impeachey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALFONSO
Dec 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

I was told it had features it did not have. The resolution was to purchase a more expensive truck that was out of my price range. Got the run around for awhile but eventually got the issue reso More

by conniemclearen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
rather not
Dec 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 489-2089.

November 25, 2023

Jose kept me informed on the status of my vehicle. I got a text every day. More

by brandon.glover1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

November 25, 2023

Every thing was great the service person was very helpful I leave in Galveston Texas More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Nov 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Maria, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Good exelent profecionalosim Perfect unostly cooperating information communication evaluating patient attendance delivery assistance delivery on time More

by Mee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX
Nov 25, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

When your lifetime battery starts leaking and smoking you definitely shouldn’t drive the car with that battery in it! Jose made sure we were taken care of and back on the road as soon as we could make the ex More

by candace.aubry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

November 17, 2023

Friendly and courteous - made sure we where taken care of. In a timely manner and explained every step. More

by cindy110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Seymour
Nov 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 13, 2023

Helpful and honest salesperson (Pablo) Financing team was very kind Easy to get a deal and very straightforward. More

by mtexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
Nov 16, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

I didn't know they offered service to where a tech comes to your home, having that service available for me was super convenient the tech didn't take longer than 15 min to get the job done and like I said I More

by Miriam Galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, bianca
Nov 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Miriam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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