AutoNation Ford Gulf Freeway

I was told it had features it did not have. The resolution was to purchase a more expensive truck that was out of my price range. Got the run around for awhile but eventually got the issue reso The resolution was to purchase a more expensive truck that was out of my price range. Got the run around for awhile but eventually got the issue resolved. The finance guy was the rudest I have ever dealt with. I should have walked away from this place and purchased elsewhere. Now after a couple of weeks of owning this truck I find out that the 110 outlets do not work. We noticed that the plug was hanging. We plugged it back in and still no power. It was unplugged for a reason and I have no idea why. I have contacted the dealership to get it in to be fixed but no callback. Called back a week later and finally spoke to someone. She was a bit rude when I asked for a loaner. I have a brand new truck that already has issues and still have to go to work to be able to pay for this truck. I ended up calling another dealership and they are actually coming to my home to fix my truck on my schedule. More

Jose kept me informed on the status of my vehicle. I got a text every day. I got a text every day. More

Every thing was great the service person was very helpful I leave in Galveston Texas I leave in Galveston Texas More

Good exelent profecionalosim Perfect unostly cooperating information communication evaluating patient attendance delivery assistance delivery on time cooperating information communication evaluating patient attendance delivery assistance delivery on time More

When your lifetime battery starts leaking and smoking you definitely shouldn’t drive the car with that battery in it! Jose made sure we were taken care of and back on the road as soon as we could make the ex definitely shouldn’t drive the car with that battery in it! Jose made sure we were taken care of and back on the road as soon as we could make the exchange. We don’t live close to the dealership anymore and had to schedule the hour and a half drive while being down a vehicle. Thanks for helping us resolve this issue and think outside the box to get us back on the road! More

Friendly and courteous - made sure we where taken care of. In a timely manner and explained every step. of. In a timely manner and explained every step. More

Helpful and honest salesperson (Pablo) Financing team was very kind Easy to get a deal and very straightforward. was very kind Easy to get a deal and very straightforward. More

I didn't know they offered service to where a tech comes to your home, having that service available for me was super convenient the tech didn't take longer than 15 min to get the job done and like I said I to your home, having that service available for me was super convenient the tech didn't take longer than 15 min to get the job done and like I said I didn't have to drive anywhere they came to my house More

Very knowledgeable and friendly. Just not crazy about the service department. But over all great. Just not crazy about the service department. But over all great. More

excellent service and attention, qualified staff, very good communication . Excelente atención y servicio , atención amable. good communication . Excelente atención y servicio , atención amable. More