AutoNation Ford Gulf Freeway

Although they were short-handed and I couldn't get information for a day or two, they correctly diagnosed the problem on my Ford Edge and it was ready ahead of the projected time. information for a day or two, they correctly diagnosed the problem on my Ford Edge and it was ready ahead of the projected time. More

The General Manger is rude not friendly at all good luck having him help you out if you need it , if anything talk to Saul the sales manager he will get you taken care of. They need to do a better job of having him help you out if you need it , if anything talk to Saul the sales manager he will get you taken care of. They need to do a better job of inspecting the vehicles they sale I was sold a lemon More

They kept my car for seven hours changing the oil and did not do the 3 recalls that I told them about. Then I couldn’t pay with my Ford points because they didn’t use Ford parts that are required to use Ford not do the 3 recalls that I told them about. Then I couldn’t pay with my Ford points because they didn’t use Ford parts that are required to use Ford points. WHY wouldn’t they use Ford parts anyway - at a Ford dealership!! More

We enjoyed our visit at AutoNation Ford. Paul was a great help. He was very patient as I learned the features of my new Ford Escape. I encourage anyone looking for a new car to stop by AutoNation For great help. He was very patient as I learned the features of my new Ford Escape. I encourage anyone looking for a new car to stop by AutoNation Ford. More

I went in for my car to be serviced and immediately I was helped. Turns out the CSR whom supposedly scheduled me didnt. I wasnt turned away Valerie took care of me right away and made my appt. within the b helped. Turns out the CSR whom supposedly scheduled me didnt. I wasnt turned away Valerie took care of me right away and made my appt. within the books. More

Valerie campo was great ! Had me had vehicle taken care of explain everything that was being performed regarding maintenance . She just awesome , and friendly person of explain everything that was being performed regarding maintenance . She just awesome , and friendly person More

The service writer was very nice and helpful on work on my truck. Need more services writers the ones working were very busy and need to be recognized. my truck. Need more services writers the ones working were very busy and need to be recognized. More

Great people to speak with and the person I dealt with was great, she was very informative about what I needed done to the truck was great, she was very informative about what I needed done to the truck More

The issue happens too many times. Then they took a long The issue happens too many times. Then they took a long time to find out. No Loaner Vehicle when they keep my vehicle more than a week. Never call The issue happens too many times. Then they took a long time to find out. No Loaner Vehicle when they keep my vehicle more than a week. Never call, never ask when you want to know the result. Only come to see them whenever you want to know. Very Headache when Service at this dealer More

Service has really slipped. Ridiculous to have to make an appointment a week in advance to get an oil change. Looks like there is a larger sales staff than service staff. There were at least a half doze an appointment a week in advance to get an oil change. Looks like there is a larger sales staff than service staff. There were at least a half dozen greasy hand prints left on the sides of my vehicle after the tire rotation. More