AutoNation Ford Gulf Freeway

Greatl dealership been coming for 15 years on my third vehicle as soon you walk in the door they always ask if you need help. vehicle as soon you walk in the door they always ask if you need help. More

Took my car in for a recall. Waited in the service area for about 2.5 hours. Finally I went to the service desk and asked about my car. They said at that time there was no recall Waited in the service area for about 2.5 hours. Finally I went to the service desk and asked about my car. They said at that time there was no recall on my car. So I sat there for all that time and nothing was done to my car. If I hadn't gone to the service desk myself there is no telling how long I would have been there. When I left I was given no paperwork stating I had even taken my car in. I take my car there for service when needed but not anymore. I will take it to another ford service dept. even if I have to drive farther..I have also bought my last four cars there but I don't think I will do that eighter...Lesson learned More

I do not recommend that you buy cars at this dealer, both the sales and the service are terrible, it seems that everyone agrees, you buy a car and after you buy it they no longer know you, when you want them the sales and the service are terrible, it seems that everyone agrees, you buy a car and after you buy it they no longer know you, when you want them to help you, since I bought my truck from them f- 250 came out defective and until today they never fixed it for me, I do not recommend this dealer More

Good dealership where I have purchased several trucks and plan to buy another when inventory and price allows. plan to buy another when inventory and price allows. More

The employees, especially in the service depart are rude and unprofessional. They NEVER greet you as soon as you walk into the building. You will stand there for quite awhile until someone actually acknowle and unprofessional. They NEVER greet you as soon as you walk into the building. You will stand there for quite awhile until someone actually acknowledges you. I never received a call explaining what the problem was with my truck. I received a TEXT message approximately six days later stating my vehicle was ready for pickup. What service department does that! More

Nunca me contesta el agente que me atendió me dijo que las piezas llegaban en 4 días y hasta el día de ahora nunca me volvieron a llamar las piezas llegaban en 4 días y hasta el día de ahora nunca me volvieron a llamar More

My time at the dealership was ok nothing special just sitting around waiting watching tv looking online you know just waiting could add coffee if i wanted to but i don't drink coffee the people out side sitting around waiting watching tv looking online you know just waiting could add coffee if i wanted to but i don't drink coffee the people out side the business(just one man help me when i first pulled up i asked him were should i go for recall service he was really kind and told me were i was to go park my truck were he told me to lucky their was only one person in front me which was a good sign my appointment was for 9:00am which i was their a couple minutes early when in side the lady at the front desk help me sing in took my name phone number my email address showed me were i could go to wait on my truck,waited about 2 hrs which was what she the lady at the counter told me it would be sure enough it was around 2 and a so hrs the waiting was not so bad although on a Saturday could have spent my Saturday doing something better than sitting at a car dealer ship but the day was getting really cold and winding so sitting there was not all that bad plus got my truck inspected got the recall all taken care of in case Ford comes back on me if something goes wrong with my truck Ford can't say it's my fault for not taking the truck in for the recall service.Over all it was not bad i do it again if you all have another recall if you do maybe I'll think twice about buying a Ford just joking i pretty please with my truck i buy another one Keith More

The buying experience was fantastic. The first few years with the service department was nice, however over the past year I've seen a significant drop off in service. The first few years with the service department was nice, however over the past year I've seen a significant drop off in service. More

Manuel Reyes is a great salesperson. Finance was easy also. The dealership was so clean also. They got me in an out in ample time--thanks guys Finance was easy also. The dealership was so clean also. They got me in an out in ample time--thanks guys More

Mrs. Crump is always my go to! She is great to work with for my vehicles service needs! Crump is always my go to! She is great to work with for my vehicles service needs! More