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AutoNation Ford Gulf Freeway

Houston, TX

4.5
873 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 873 reviews

March 28, 2022

Auto Nation has always been very courteous and prompt, that something I haven’t experienced at other dealerships More

by Guidry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hispanic lady right front desk
Apr 02, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 03, 2022 -

Guidry responded

guidryph@icloud.com is my address

March 27, 2022

Great service which didn’t take most of my day. They knew what needed to be done More

by lindas82250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Mar 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 26, 2022

The quickest transaction I've had buying a car. And i left feeling good about the deal. More

by tlaroche23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
March 25, 2022

The prompt and efficient turnover of nt new Ford Ranger was a great experience Kirk, my sales person, was very professional and helpful. Give the man a raise. More

by tonyv1830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millard Salisman
Mar 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 25, 2022

Brought in for a recall on the door latch/actuator issue and it is still not fixed. There was a misunderstanding at checkout that I was going to have to pay for diagnosis if the problem was still present ev More

by trb102106
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not remember
Mar 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.

March 24, 2022

Mikayla Madrid, was super helpful. Was so easy setting up an appointment online. And complete service was an easy experience. More

by Susy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
March 24, 2022

Great Sales in John Wilson and Heidi in service. Will continue to purchase in the future from AutoNation due to their great personnel More

by r.falgout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
March 22, 2022

Cameron from sales amd Hugo from finance were super nice. They did not push me as other dealerships. It was a great experience including test drive, buying, trade in and finance. I also got a great deal espe More

by tarundeepsingh1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron, Hugo
Mar 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2022

My sale person was good didn't like a few finance team need customer svc training like sales team. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovan Acosta
Mar 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Jay, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2089 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 18, 2022

The computer system for ordering service is so complicated it takes way too long. After that everything went well. More

by TomT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
Mar 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Please contact us at (713) 489-2089 so we can work with you to make this right.

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