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AutoNation Ford Gulf Freeway
Houston, TX
873 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 873 reviews
July 28, 2022
Great service and Jose was helpful and kind. He went above and beyond to make sure all my vehicles needs were met and answered all my questions. He went above and beyond to make sure all my vehicles needs were met and answered all my questions. More
by Flormherrera
Employees Worked With
Jose
July 26, 2022
This is my second vehicle to purchase from Jordan at Autonation Gulf Freeway. All aspects from ordering to delivery went smoothly. I definitely recommend. Autonation Gulf Freeway. All aspects from ordering to delivery went smoothly. I definitely recommend. More
by tsfa1
Employees Worked With
Jordan
July 25, 2022
Communication from the service department is nonexistent. I understand taking a couple days to diagnose my vehicle but not having any contact whatsoever is ridiculous. After leaving multiple voicemails and f I understand taking a couple days to diagnose my vehicle but not having any contact whatsoever is ridiculous. After leaving multiple voicemails and finally going to the dealership in person to get a response my husband was finally given a response, which was in fact a lie. Supposedly our vehicle was currently behind looked at by the service tech but in reality it was sitting in the lot in the exact spot it had been for days. We purchased my husbands F-150 from this dealership and had wonderful luck with the purchase side but the service side needs to be revamped completely. Never returning again! More
by chelseyhartnup
Employees Worked With
N/A
July 21, 2022
Excellent customer services! We were in and out fast, never had to worry about anything, definitely coming back to buy a car for our daughter We were in and out fast, never had to worry about anything, definitely coming back to buy a car for our daughter More
by Cposik
Employees Worked With
Ryan Bernard
July 20, 2022
My only complaint/problem is every time I take it in for service they never do the multi point inspection because my tires are always low and windshield wiper fluid is low and always go back to my represent service they never do the multi point inspection because my tires are always low and windshield wiper fluid is low and always go back to my representative and tell him and takes it back to them. But Aaron and mikalay have always been awesome and I know it’s not there fault but the the technicians. More
by Humberto
Employees Worked With
Aaron and mikalay
