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AutoNation Ford Gulf Freeway

Houston, TX

4.5
872 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 872 reviews

September 02, 2024

They had the best price around. But they had some xx add-ons that they forced me to pay for. The salesman was very nice and helpful. However, the sales manager and finance manager w More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Tovar
Sep 06, 2024 -

AutoNation Ford Gulf Freeway responded

Hello Bryan, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2089 -- we hope to hear from you soon.

August 29, 2024

Car purchase process was made easy by good communication with dealership staff. Price was set, so only had to negotiate the trade in, which was seamless. More

by rjblack2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon Lee
Aug 31, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2024

Great service from Jose. Respectful and professional service from him and constant attention is paid through out the time I was there. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose C
Aug 31, 2024 -

AutoNation Ford Gulf Freeway responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 24, 2024

Friendly and knowledgeable make us a great deal, bathroom were clean love the test drive More

by lisa.sapaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon, Lee
Aug 31, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Giovan, Jose and the rest of the team went above and beyond and provided everything I needed for the purchase. More

by Chio_sti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovan and Jose
Aug 31, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2024

Very helpfull had the truck I was looking for everyone was helpfull good maners hg More

by joseajmz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador
Aug 10, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2024

I recently went in to inquire about a used vehicle and spoke with Ben. He helped me in every way possible in order to insure my purchase went smooth. They’ve done an excellent job communicating and assist More

by Gjoeyh1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Fordham
Aug 07, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Your Review: Tuesday, July 16, I called Matthew Stevens and told him I was looking at buying 5 Ford Transits and was struggling to find all 5 of them with one dealer. I did not want to buy from multiple de More

by Texas Star Power
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Stevens and his team
Jul 29, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We do hope we can be of assistance in the future. Take care!

July 16, 2024

Excellent buying experience. The entire team was very helpful, patient, and professional. The process was very quick. More

by obeDave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam, Steve
Jul 17, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 05, 2024

I took my vehicle for a diagnosis test and experience poor communication from representatives. Waste of costumers time and money. Ford AutoNation had my vehicle for 6 days to just give me error codes tha More

by zereprm_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Jul 07, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.