Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
875 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 875 reviews

March 03, 2023

Service advisor got my truck serviced and washed within a reasonable time. Very professional and kept in touch on the status of work progress More

by h_pastran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
Report | Print
Mar 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2023

Great customer service. Kirk explained everything on the car and worked to get the deal I wanted. More

by Lkkk1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Mar 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 01, 2023

A really good experience as soon I arrived they were very polite and provided me a great service. More

by Nancy Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Álvarez
Report | Print
Mar 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Nancy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 26, 2023

The entire process was very pleasant. Ram, my salesman was friendly and very helpful. The finance team answered all my questions and I did not feel any high pressure at all from them. More

by RickPitman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
Mar 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

Everything went great, we were there all day but it was well worth it to come out with a fresh new vehicle. More

by Brianrogel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
Feb 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2023

Good service great prices good hours knowledgeable people communicate with me before any other services were done More

by Eloydeluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 26, 2023 -

AutoNation Ford Gulf Freeway responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

Very attentive and courteous personnel. Jose did a great job helping me out with a flat on my Mac-e. More

by glorinsus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Feb 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2023

Good experience when purchasing my new vehicle and helped me with the best options. Love my bronco! More

by G_galdamez19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Feb 26, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2023

Impressed with the service team! ! Makayla was helpful, thorough & pleasant. The work was completed EARLY and our Transit runs excellent! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla
Report | Print
Feb 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Lee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

This dealership is trash. Had a vehicle for 3 months now and it’s sat at the dealership longer than it’s been in our possession. They keep playing around about fixing it and e More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saul
Report | Print
Feb 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

1
...
24
25
26
...
88