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AutoNation Ford Gulf Freeway

Houston, TX

4.5
875 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 875 reviews

May 16, 2023

The overall experience was good but they were greedy on the trade in even after showing them the deal I received from CarMax they would not budge. More

by pforline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
May 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I am very pleased with the service I have recipes from Auto Nation Ford . The service department has been the the absolute best I had Thanks to Angelina on my last oil change and service I was in and ou More

by Jculberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 17, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2023

Very nice place to hang out while waiting for service. Coffee is, of course, very critical while reading, watching the TV, or browsing around the new cars. Everyone is super friendly. More

by kenmarlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex F.
May 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2023

AutoNation was great to work with in every way and with every service. Great sales, repairs, customer service, and finance. I’m a very happy customer More

by Val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
May 12, 2023 -

AutoNation Ford Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Val! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

From start to finish we had great customer service. Our advisor always kept us up to date about our vehicle and brought to our attention on other maintenance services that were due. More

by dgsosa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
May 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 05, 2023

From start to finish we received the most professional car buying experience. Pleasantly surprised. It was a pleasure working with AutoNation and Jordan Martinez. In our 43 years of buying cars Jordan was More

by mcmcelhany
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Martinez
May 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 05, 2023

Liked that greeted me as soon as I pulled up. Very helpful and asked if I had any questions about my vehicle. Kept me informed on my vehicle threw the process More

by manuelramirez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex fuentes
May 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 04, 2023

Took my wife's escape for safety recall. I was told over the phone that it would take three to four days. The service advisor Mikayla Madrid told me that she would get it done sooner then th More

by brentsafron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Madrid
May 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 02, 2023

The customer service was great and all details covered for my purchase. The financing went smooth and I was very pleased with the warranty I was able to purchase More

by ij90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Millard Sailsman
May 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

I’ve never had a bad experience with this Dealership. The service department is on top of there game. More

by Kaj59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
May 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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