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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.3
948 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 948 reviews

April 01, 2026

Service representative was knowledgeable on what was needed to my vehicle. Service did excellent work to my F250. More

by kwagma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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April 01, 2026

The entire process ended to be a fraud after discovering what I and the salesman agreed on was manipulated @ in the financing office More

by Machoalfo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Cuevas, Gustavo
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April 01, 2026

Had a great experience working with Devin Savoy for my truck. This was my second time working with him and it was again a great experience. More

by Jay14
Recommend Dealer
Yes
Employees Worked With
Devin Savoy
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March 30, 2026

Bought new battery only had car 2 months. 2 days later car not starting again. More

by Marlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose C.
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March 30, 2026

Always very professional. Work is always done at a timely fashion! Employees are always working to satisfy your visit! More

by GpmcwhorterCoach McWhorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
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March 17, 2026

Unfortunately due to untrained customer service providers that do not understanding positive communication skills, nor conflict resolution the situation could have turned out to be a complete mess, but the n More

by catinashelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Care not to. Just hope they do better as a whole
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Mar 20, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 489-2089.

March 13, 2026

Very quick financial process and make ready. Salesman also did a good job of facilitating the whole process. More

by Kccoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Lee
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Mar 18, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2026

had a wonderful experience! salesperson who helped me was very awesome and patient , helped me look for exactly what i wanted ! More

by jio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
devin savoy
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Mar 15, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 11, 2026

Excellent costumer service by Devon Lee, sales representative. once I got there he had the vehicle ready to show, Everything went flawless. More

by rt21390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Lee
Report | Print
Mar 14, 2026 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2026

I was told a 70k mile service cost around $1200 was needed to maintain warranty. The dealership where it was purchased said it is not required. Along with that, the unsubscribe link in the email do More

by easy
Recommend Dealer
No
Employees Worked With
service counter
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Mar 07, 2026 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

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