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AutoNation Ford Frisco
Frisco, TX
1,418 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,418 reviews
September 02, 2022
Auto Nation Ford really did me a solid. They worked on my vehicle to correct, Ford's recall for my fusion. Great experience, friendly service staff. They worked on my vehicle to correct, Ford's recall for my fusion. Great experience, friendly service staff. More
by repfanz23
Employees Worked With
n/a
August 30, 2022
Worst customer service experience of my life. Ford service towed my vehicle to this location on a Sunday, I had to call on a Wednesday to figure out why I hadn’t heard from anyone. “Ryan” advised Ford service towed my vehicle to this location on a Sunday, I had to call on a Wednesday to figure out why I hadn’t heard from anyone. “Ryan” advised me they didn’t have my vehicle on their lot and it would be my responsibility to call the tow company and figure it out. Even though the ford pass app showed the truck parked on their lot. Then when I asked about loaners, I was rudely advised “your contract is with ford, I’m an autonation employee which means I don’t owe you anything. You need to call ford who your contact is through.” Took two weeks to hear anything when I had to call ford direct to speak with a supervisor. When I finally went to pick up the truck, the gentleman tried to act like it wasnt his fault and passed the blame to everyone else instead of just apologizing and saying they appreciated my business. Do your absolute best to avoid doing business here. More
by Drewbie
Employees Worked With
Ryan
August 29, 2022
Friendly and efficient service, especially by Jeremy. He kept me updated throughout the day re: status, and when the car was ready, I was in and out of there quickly. He kept me updated throughout the day re: status, and when the car was ready, I was in and out of there quickly. More
by CPenn
Employees Worked With
Jeremy
August 29, 2022
The salesman was very helpful and communicated frequently. I came in with a good financing offer, but felt the financing process was a bit questionable. The dealer said their financing provided frequently. I came in with a good financing offer, but felt the financing process was a bit questionable. The dealer said their financing provided the same monthly payment - but seemed to hope I wouldn’t notice the term went from 60 months to 72. More
by Dustin.elam7
Employees Worked With
Dante
August 29, 2022
The service department is helpful with taking care of my 2012 Mustang. They complete the work in a timely manner and always follow up to make sure things a running well. 2012 Mustang. They complete the work in a timely manner and always follow up to make sure things a running well. More
by mka_rn
Employees Worked With
Jeremy
August 29, 2022
Frisco Ford was staff was very helpful and addressed all my concerns. Scott Atler followed up with me after the sales and was very courteous during the whole buying process. my concerns. Scott Atler followed up with me after the sales and was very courteous during the whole buying process. More
by Hoser
Employees Worked With
Scott Alter
