AutoNation Ford Frisco

I thought I made an appointment when I arrived at Frisco Ford but unfortunately I made it at the wrong Ford dealership! However Frisco Ford allowed me to have the service I needed and gave me rides to home Ford but unfortunately I made it at the wrong Ford dealership! However Frisco Ford allowed me to have the service I needed and gave me rides to home and back again. They even completed a recall while my car was there! More

It was very good experience. It Was Pleasure to deal with Lorraine. I will brink my car for servicing. It Was Pleasure to deal with Lorraine. I will brink my car for servicing. More

Although Autonation honored the same price I received from Tomes Ford, they were too eager to force me into the dealer's high interest rate after I told them I had a better interest from another bank (3% from Tomes Ford, they were too eager to force me into the dealer's high interest rate after I told them I had a better interest from another bank (3% at Texans Credit and USAA). It seems that Autonation has a financial relationship with Truist for making additional money at the cost of Customers. Please listen to the Customer and be willing to work with them on their own financing instead of pushing them into an additional step of refinancing. Dante Hogan was extremely friendly and very helpful. He always ensured I had everything I needed. He always returned our calls. More

The attention from the staff is very good, respectful and kind. If I recommend the service there, they just have to have a long time to wait kind. If I recommend the service there, they just have to have a long time to wait More

Anna was great, very welcoming and helpful. We came to check on one car and ended up with two. Rahim from the finance team did his best to help us as new comers in US and provide us with option We came to check on one car and ended up with two. Rahim from the finance team did his best to help us as new comers in US and provide us with options. Will definitely go back there. More

They listened to my concerns, we reviewed the work order for the 60,000 mile maintenance, they let me know the backlog, we agreed on the potential time for completion and they called then finished for the 60,000 mile maintenance, they let me know the backlog, we agreed on the potential time for completion and they called then finished More

Use to get a reasonable price with The Works but this time oil change and tire rotation was $142.29 and service adviser couldn’t find the points my wife was advised she could use on oil changes with her time oil change and tire rotation was $142.29 and service adviser couldn’t find the points my wife was advised she could use on oil changes with her new car. More

Worst service I’ve ever had. $95 oil change, actually put $50 labor + $45 parts on my receipt. Several safety concerns were ignored and lied on the receipt to say I was contacted $95 oil change, actually put $50 labor + $45 parts on my receipt. Several safety concerns were ignored and lied on the receipt to say I was contacted and declined. Brake system flush was sub-par, and no returned phone calls for days. The worst I’ve ever seen. More

They are always out there welcoming you in and asking if they could help or find someone for you. they could help or find someone for you. More

Jeremy was awesome. Got me in and out in a timely matter and the car is running great Got me in and out in a timely matter and the car is running great More