Back

AutoNation Ford Frisco

Frisco, TX

4.5
1,418 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
Contact Dealership

6850 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,418 reviews

October 15, 2022

a total waste of time to visit this dealership, the price for the vehicle advertised became 2500 dollars higher upon arrival due to "dealer addons" not only did the price increase I was totally insulted with More

by rhbaker0295
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel
Oct 21, 2022 -

AutoNation Ford Frisco responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

Oct 23, 2022 -

rhbaker0295 responded

I have purchased the vehicle I was looking for at another dealer. This was the second attempt to do business with Autonation. both attempts resulted in purchasing elsewhere

October 14, 2022

Customer service was good. Had to send car back wasnt fixed properly. Had to wait additional 2 hours after called car was ready to fix the mistake More

by scottymyatt14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Oct 19, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2022

Good Service and they offered me a ride service to drop and pickup me in my house! More

by Julio Surdez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
Oct 18, 2022 -

AutoNation Ford Frisco responded

Hi Julio, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 11, 2022

The staff here is fantastic and usually takes good care of their customers. I'm sad that some service advisors feel it's a burden to take care of customers (Sean V.), prioritize their conversations, and wi More

by spicera3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean V; unknown name
Oct 17, 2022 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5523. We would appreciate the chance to turn your experience around.

Oct 17, 2022 -

spicera3 responded

Thank you for responding. The service manager reached out and has made sure the situation is fixed. I love this dealership and we're a Ford family so it was disappointing to have this happen but I'm glad the situation is being reminded.

October 11, 2022

Max and Hamid did it Pleasant on my purchase if I need an other vehicle will definitely look for those two More

by maciasmartin1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max financing dmt. and Hamid Smilih Sales
Oct 17, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

Excellent sales and service experience. Love my 2021 Ford F-150. This my 3rd ford pickup. More

by RDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith is an excellent service advisor!
Oct 17, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2022

Service advisor Obi was excellent. Truck finished when promised and he even sent me home with a Lyft and sent one back to get me when my truck was ready. Honored my maintenance contrac More

by Lildad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Obi
Oct 17, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2022

Great work and great to work with. Will only go here and suggest you do the same. More

by joshuapgrantham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kopp
Oct 14, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Thomas was great. Kyle was great. They had the car I wanted. I was in and out in record time. More

by rnndep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas and kyle
Oct 14, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2022

I have been using your service department for several years and have never had a bad experience. More

by cbspradling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan was great and extremely helpful
Oct 14, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

...
63
...