
AutoNation Ford Frisco
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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They offer quality service. Took my car for oil change and AutoNation has done more including battery test, brakes inspection, tire rotation and pressure check, fluid top-off, b Took my car for oil change and AutoNation has done more including battery test, brakes inspection, tire rotation and pressure check, fluid top-off, belts & hoses check, car wash etc for no extra charge. YES, absolutely FREE!!! More
I scheduled my appointment online and Jeremy was my service advisor. I took it in early Friday morning and was told they would need my truck most of the day, and asked if it was OK if they needed to ke service advisor. I took it in early Friday morning and was told they would need my truck most of the day, and asked if it was OK if they needed to keep it until Saturday. I said that was fine. Justin indicated that I could reply to the text he'd just sent thru his system for any questions and he would let me know when my truck was ready. I never heard anything Friday. Saturday morning I replied to the text asking for status of my truck. I got nothing in return so a few hours later I asked again. Nothing. On Monday I texted again, then called, and the person I talked to couldn't find anyone in the service dept so he transferred me to the dealership GM. He didn't answer and I didn't want to call his cell phone, so I gave up. Called again Tuesday morning and Jeremy answered and said my truck was ready. Bottom line - communication with the customer needs to be better, and there needs to be people available during business hours that can provide status when it's requested by a customer. Disappointed in my first service experience with this dealer. More
AutoNation exceeded all of my expectations from the time I ordered my truck through financing and pick up. They kept me informed and took time to explain the process along the way. Alex and Max were espec I ordered my truck through financing and pick up. They kept me informed and took time to explain the process along the way. Alex and Max were especially helpful. More
Good service. knowledgeable service advisor. No upsellling. Trustworthy dealership, wii contour service at this dealership knowledgeable service advisor. No upsellling. Trustworthy dealership, wii contour service at this dealership More
I bought my Raptor there and went back for an oil change and to look at another vehicle. What time Has done to this dealership…the Service Department talked to me like I was a subhuman. Definitely never go and to look at another vehicle. What time Has done to this dealership…the Service Department talked to me like I was a subhuman. Definitely never going back. More