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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,418 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,418 reviews

November 30, 2022

Fantastic service from start to finish. Service advisor, Madelyn Suarez, went above and beyond getting my car serviced the same day ! More

by Carl Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Suarez
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Dec 01, 2022 -

AutoNation Ford Frisco responded

Hi Carl, thank you for your kind review; we are happy to pass along your comments to Madelyn here at AutoNation Ford Frisco! Feel free to stop by if you ever need any more help.

November 29, 2022

Avoid this place. salesmen play games. Charge hefty fees above MSRP , taking advantage of supply chain issues, deliver different vehicle than what they promise. Plus t More

by m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dante
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Nov 29, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

November 28, 2022

Nick and Daisy were excellent and helping me get my car in and out quickly. I also appreciated the car wash even though it was a rainy day More

by d-copeland2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Daisy
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November 28, 2022

Prices are getting outrageous. However I like their service. They are very upfront on everything. More

by drickbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Nov 29, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please give us a call. We're always happy to help!

November 26, 2022

Very friendly and helpful salesman. Thank you for taking such good care of us. Clarence and Cindy More

by Cyncyn50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amid Ismaili,
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Nov 27, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2022

The way the worked with me to get me in the vehicle I wanted was a great process. More

by Mastertechshane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna
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Nov 25, 2022 -

Mastertechshane responded

Anna was a pleasure to work with. The whole team was honest and willing to work with me to get me in the truck I wanted.

November 25, 2022

Service was very slow. Communication was severely lacking. Repairs were incomplete. My vehicle was at their location for over a month before they even looked at it to eval More

by bubbe88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean
Report | Print
Nov 26, 2022 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

November 24, 2022

Great service. I just wish the maintenance on truck was not so expensive. I have been a customer for 20 years. More

by danielpiche2909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
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Nov 25, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 22, 2022

Awesome buying experience and a five star team of Dennis and Anna. The transaction was smooth and for past 10 months I have been getting regular updates on my new Vehicle. Finance team was great and they we More

by AM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Anna, Zene
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Nov 24, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

November 22, 2022

The sales side has insane greedy markups and the service side is incompetent. They will only let you down, and lie to you. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorraine
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Nov 24, 2022 -

AutoNation Ford Frisco responded

Hi Phil, we are deeply disappointed by your experience at AutoNation Ford Frisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

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