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AutoNation Ford Frisco

Frisco, TX

4.5
1,418 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,418 reviews

December 07, 2022

Kyle Evans was professional, courteous and helpful in every way. Please keep him on your staff. James Paul More

by Jgarypaul1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 07, 2022 -

Jgarypaul1967 responded

Please keep Kyle Evans. Excellent customer service skills. Helpful in every way.

December 07, 2022

Excelente atención por parte del personal de atención al público rapidez en mantenimiento del vehículo instalaciones grandes y limpias muy sastifecho More

by JOSE RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alemany
Dec 11, 2022 -

AutoNation Ford Frisco responded

Hola, nos complace saber que tuviste una experiencia tan positiva con nosotros, José. Siéntete libre de pasar si alguna vez necesitas más ayuda.

December 06, 2022

Dealership not ran efficiently, vehicle was ready two weeks before I was noticed issue was resolved More

by Ken
Recommend Dealer
No
Employees Worked With
Service Advisor and Courtesy person
Dec 09, 2022 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

December 05, 2022

Got my car from this dealership and came back to get my oil change. The process for the oil change was as seamless as possible and they even provided me Lyft service to and from the dealership. My advisor More

by 9265.alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Suarez
Dec 09, 2022 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2022

Friendly staff very welcoming with excellent service. Worked hard to meet my needs by expediting my service work. More

by utwayne.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora Ezeh
Dec 06, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2022

This is a Great Dealership with an outstanding service department. All staff is friendly and has knowledge of their product. 5 STARS More

by keitht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie, Cody, Payton, Jason, and Myron
Dec 04, 2022 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2022

We ordered an after-market hardtop cover for our ‘22 Maverick and the entire process was very easy. The cover arrived on one day, and it was installed the next day. The team took time to show us how to More

by bshogren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 01, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 01, 2022

Very friendly, helpful employees. Help me get a Very nice vehicle and at good price. General manager stepped up when needed too thanks. More

by Jbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah and Max
Dec 02, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2022

Per the usual,conflicting info and extended wait periods for a safety recall fix. The first call I was advised the parts were not available and they would call me when they were in stock. After the 3rd re More

by trrriplerach
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori
Dec 02, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

November 30, 2022

What a great experience! ! Everyone was super friendly and very knowledgeable staff. Would totally recommend to friends and family. More

by Vilaysack.tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mckenna
Dec 01, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Frisco, and we hope to be of service again in the future.

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