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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,418 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,418 reviews

January 14, 2023

Excellent responsiveness from the moment I requested an appointment to see a specific car, including quick response to an after-sale issue. They had it up front, cleaned, and ready for me to test drive wh More

by randy chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hall
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Jan 19, 2023 -

AutoNation Ford Frisco responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 12, 2023

Cory help me out a lot. Knows a lot about what he is trying to sell More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jan 18, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 12, 2023

Lori Smith was all smiles and provided great service. Awesome Service and listened to customer concern! More

by mufarooq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
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Jan 18, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

Great service Gf hi off to gig no kids cop l dd s dd BBC c x Ty More

by Clm2651spud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
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January 10, 2023

Great service. Lori the service advisor kept me informed and delivery was on time. Thanks AutoNation Ford Frisco. More

by keitht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
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Jan 13, 2023 -

AutoNation Ford Frisco responded

Hi Keitht, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 09, 2023

They received us on time. The person who attended us was aware what the car needs and kept us up date. More

by Sonia Caballeros
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn
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Jan 12, 2023 -

AutoNation Ford Frisco responded

Hi Sonia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need help, just give us a call. Happy motoring!

January 08, 2023

Understaffed. Overcharged me for an oil change 130+. Never paid more that $50-$60 at any other Ford dealership. The only excuse was price for oil has increased. Di More

by Abrax12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jan 11, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

January 07, 2023

Service performed met my expectations and car was returned in even less time than promised. I would recommend to others. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn
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Jan 10, 2023 -

AutoNation Ford Frisco responded

Hello Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 05, 2023

NO ONE answers the phone or returns calls. My truck has been in for service since Monday morning 8:30am. Have had no contact from anyone. They have my email and both phone numbers. Crickets! More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jan 08, 2023 -

AutoNation Ford Frisco responded

Hi Robert, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 05, 2023

The service was amazing! Daisy was a great help and made the whole process very easy! More

by Spencer.r.crawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy Alemany
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Jan 09, 2023 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

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