AutoNation Ford Frisco

Every things was very fine. Attention = ok Service=very good. Time for delivery vehicle =excellent Attention = ok Service=very good. Time for delivery vehicle =excellent More

Vinny was amazing to work with and he was very attentive to my needs buying the vehicle out of state to my needs buying the vehicle out of state More

One of the best dealerships we’ve had the pleasure of dealing with. Thank you to the best salesman, Vinny! dealing with. Thank you to the best salesman, Vinny! More

Best customer service! Sales Manager Brandon Lorenz took great care of us. 10/10 recommend! Sales Manager Brandon Lorenz took great care of us. 10/10 recommend! More

Went to Prosper Ford for a Factory Recall Item (Trunk Lid Harness) On my 2017 Mustang GT. They Told me I had to leave the car for 10 Days (Ford Approval Required). Went to AutoNation Ford and they did it in Harness) On my 2017 Mustang GT. They Told me I had to leave the car for 10 Days (Ford Approval Required). Went to AutoNation Ford and they did it in 2 Days along with a Wheel Alignment. AutoNation Ford will be handling all my Service needs from now on. More

Worse dealership ever. Sold me an extended warranty but you can't get them to work on your car unless you bring it in and leave it with them for two or three weeks and the Sold me an extended warranty but you can't get them to work on your car unless you bring it in and leave it with them for two or three weeks and then they want to charge you up front in case the extended warranty won't cover the issue. So how do I go without my car for that long while the vehicle just sits at their dealership. Just dumb in my opionion although they give some kind of excuse about insurance but if they would just set up an appointment for me to bring it in on the day they want to examine it then I would understand if they need to keep it a few days to work on it. Also they promised me the world when I bought the vehicle and they owed me a couple of things like a second key and a jack and it took several trips and alot of phone calls for them to make good on their promises. I won't ever buy another vehicle from them again. I ended up paying a thousand dollars to get it fixed by a local mechanic to keep from having to use them with my warranty. Such a poorly run company!!! More

Worst service Department I have ever dealt with. No customer service skills from anyone in the dealership No customer service skills from anyone in the dealership More

Quick fix. Needed car back soon and got it. Good coffee as promised. Thanks again. Needed car back soon and got it. Good coffee as promised. Thanks again. More

The sales Team seem to be OK didn’t have any real issues and they weren’t super pushy. The problem I have is once I purchased the car. None of the sales team will call me back about a known problem that the and they weren’t super pushy. The problem I have is once I purchased the car. None of the sales team will call me back about a known problem that the Ford Mach-e has with front window noise. Quality is about supporting customers after they purchased not just when they purchase More

I will never buy from anywhere else. I wish you could hire 100 more people like Jason Klein the Finance Director I wish you could hire 100 more people like Jason Klein the Finance Director More