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AutoNation Ford Frisco
Frisco, TX
1,403 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,403 reviews
September 28, 2023
It's another crappy car dealership, what can you say? This has become pretty common these days, and it is the reason I do hope that manufacturers start selling direct to consumer. I feel bad for the sale This has become pretty common these days, and it is the reason I do hope that manufacturers start selling direct to consumer. I feel bad for the salesmen in there trying to make a living. Management doesn't care one bit about them or the customer, all about the bottom line. I ordered a Ford F-250 in October of 2022. Delay after delay (not dealer's fault but still) it finally comes in. During this long wait I had to go ahead and purchase another truck and figured I would decide on which to keep when the Ford came in. Comes in on Monday, they have it ready to show on Tuesday, I try to make it but it is hard to get by, get there on Wednesday and after a rude email from a manager telling me he needs a decision on if I'm taking the truck ASAP, I go in at 6:30 on Wednesday evening. Want some time to look the truck over and make a decision, manager says I have till end of day Thursday... Come in Thursday, get to meet another pushy manager who says they really "aren't trying to pressure me..." but they need a decision because he has to answer to Ford, whatever that means. I'm like xxxx, you made me wait a year on you but I get 24 hours...I take it for a drive, they low ball the xxxx out of me on my trade that is two months old, just so they can have some other customer (literally who they had already called in before I even passed) when I pull back up so they can sell it and add their $2700 in extras, which I didn't have to do since I ordered. Needless to say, I passed and kept my truck. Would have been nice to at least get to the weekend to think about it. Maybe would have sold my truck to a private party and taken the one I ordered but had no time to do anything. Felt very pressured and felt like they didn't even want me to take the truck I ordered because they could make more money selling it to some other customer. Guess I'll move on to another dealership for the next one... More
by Aggie3309
Employees Worked With
Michael
September 19, 2023
It started out rough, but thanks to my Service advisor gage, my problem was fixed fast and efficiently. They told me it would take 1-2 weeks to even look at my truck, but gage got me in and out of the de gage, my problem was fixed fast and efficiently. They told me it would take 1-2 weeks to even look at my truck, but gage got me in and out of the dealership in under an hour. More
by Jylooper2003
Employees Worked With
Gage
September 17, 2023
Scott alter Jr was very polite professional and understood all our needs he worked with us throughout the process and made everything seamless understood all our needs he worked with us throughout the process and made everything seamless More
by KingCoopa.
Employees Worked With
Scott alter Jr
September 16, 2023
Quick, responsive service. Naomi was fantastic, but the valet service differentiated you. Excellent work! Wish you had a body shop, too. Naomi was fantastic, but the valet service differentiated you. Excellent work! Wish you had a body shop, too. More
by Hongeog
Employees Worked With
Sean virsack, Naomi, Fabian
