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AutoNation Ford Frisco
Frisco, TX
1,402 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,402 reviews
February 20, 2024
Too many issues with my brand new 2022 ford f-150, from starting every 1-2 months i am getting new issues. Is it issue with my vehicle or all ford f-150 had issues?. From starting issues with touch screen starting every 1-2 months i am getting new issues. Is it issue with my vehicle or all ford f-150 had issues?. From starting issues with touch screen sometimes it will grey out while using maps and sometimes half screen go blacked out. Also issues with door latch it never properly fixed, now i am getting issues with driver glass window its automatically opening and if we dont observe it will damage our hands or fingers. Also issue with blindspot sensor, sometimes it wont work even vehicle is in blindspot area. I am frustrated with all these issues. Never happy with my truck periodically getting one or another issue. When i went to service these issues they will ask for two weeks and wont provide any replacement vehicle also. I dont know what to do these situations. They will reply someone will contact but even if we call no one respond properly. More
by reddymadhira
Employees Worked With
Na
February 09, 2024
In my case, they sold me a 2019 Chevy Express van for my business with a broken transmission after running a few miles when they said that this car was inspected and "CERTIFIED" for $35000, so I had been wa business with a broken transmission after running a few miles when they said that this car was inspected and "CERTIFIED" for $35000, so I had been waiting for them to fix it for almost 2 weeks ($2100 lost) when they told me that it would take just a few days, Yesterday after I talked to Alex the sale manage all he gave me was a 6 seat ford explorer when he promised me a car at least for 7 people because my van is for my business, so I am losing $150 a day and they still do not know how long will take to fix my transmission, Today he offered to swap my original Chevy Express to a 2023/2024 Ford Expedition XLT, so will see if that happened, They lie too much and every time I call and try to talk to him he never available. Osvaldo Rojas More
by RHS Transport LLC-Osvaldo Rojas
Employees Worked With
Alex the sale manager
February 09, 2024
Appointment and completion on time. Received messages with updates and recommendations. VERY professional service! State of the art customer care. Received messages with updates and recommendations. VERY professional service! State of the art customer care. More
by TxTrio1
Employees Worked With
Lorraine
February 07, 2024
AutoNation Ford in Frisco off Hwy 121 IS THE WORST service department I have EVER dealt with. They lie to you and when they tell you they have what they need for a recall, you bring it in as scheduled service department I have EVER dealt with. They lie to you and when they tell you they have what they need for a recall, you bring it in as scheduled and then sat, oh we don't have the part or we don't have a tool to replace that part. They also had to replace a rear seat cover and told me for a year the part was ordered. Come to find out they never even ordered the seat cover. I will never use them again or recommend them to anyone. Very Bad!! More
by ronmccune1
Employees Worked With
Whole Dept
February 01, 2024
Terrible customer service and explanation at service department. Knows there is a problem between service department and call center who schedules appointments and Lets customers get brunt of priblem department. Knows there is a problem between service department and call center who schedules appointments and Lets customers get brunt of priblem More
by Alfredschiller87
Employees Worked With
Fabian and gage.
January 31, 2024
Looked all over Texas and only this dealer had what we were looking for. Sales staff were attentive and the closing process was painless. Thanks Maria were looking for. Sales staff were attentive and the closing process was painless. Thanks Maria More
by Ron and Debbie Matherly
Employees Worked With
Maria Deplanchart
