AutoNation Ford Fort Worth - Service Center

The dealership location is very good for me to go to. The staff and personnel have been excellent and friendly. I been pleased with the service of my vehicle at this location. The staff and personnel have been excellent and friendly. I been pleased with the service of my vehicle at this location. More

Greeted and welcomed as soon as we pulled in. We didn’t have an appointment but we were in and out in just a couple of hours. Free car wash was nice too. The guys walked us to our car and thanked We didn’t have an appointment but we were in and out in just a couple of hours. Free car wash was nice too. The guys walked us to our car and thanked us for our business as they closed our car doors. Highly recommend. More

The service was fast and friendly. Had a comfortable wait in waiting area. Was able to watch TV and catch up on some work. Good experience. Had a comfortable wait in waiting area. Was able to watch TV and catch up on some work. Good experience. More

The services was quick, fast, convenient and reliable! Me and my son weren't in there long at all and everyone was very nice. Thank you! Me and my son weren't in there long at all and everyone was very nice. Thank you! More

The dealership has very a great customer team when it comes to personal communication, but for some reason it’s lacking on the service when it goes back for doing the service. The last time I brought my comes to personal communication, but for some reason it’s lacking on the service when it goes back for doing the service. The last time I brought my truck in I wanted a 22,500 service done on my truck and I got my truck back within less than 30 minutes and the cost was like $125 for the work and I basically got an oil change tire rotation and multi point inspection. At least that’s what my invoice says. Now with that being said a 22,500 service details a lot more than that for it’s service and I do believe that if it had been done they would have found that I had a tail light out, my windshield washer wasn’t working right, and one of my tires doesn’t hold air like it should because it has either a nail or a screw in it. So now did I get the 22,500 maintenance service that’s required or did I just get an oil change with the tire rotation and multi point inspection? I feel I got the last of the 2 choices. And I used my Ford Pass points and it took all of them away except 1 . (20,???) which was over 20,000 points and still costs me some money on top of that. So my question now is do I take my truck to a different dealership for service since I’m not 100% positive I got what I asked for? And I don’t feel like I did? I was truly let down by this last service along with the one before. Again it’s not the front service personnel I believe it’s in the back in the shop they are not doing a true job. More

Great customer service. The oil change was completed In a timely manner. Customer’s lounge is comfortable. The oil change was completed In a timely manner. Customer’s lounge is comfortable. More

Manny in sales very good no pressure . Darla in service got my truck ran through and back to me . Glenn in parts also has been great to work with . Darla in service got my truck ran through and back to me . Glenn in parts also has been great to work with . More

They were quick to get us in and take care of my brakes. They were courteous and informative. They completed the work in a timely manner. They also washed my car and cleaned the front bumper of all the bugs They were courteous and informative. They completed the work in a timely manner. They also washed my car and cleaned the front bumper of all the bugs and such that I was having a hard time getting off. More

The price they charged me for an oil change and tire rotation seemed way too high for what I received. I remember THE WORKS for less than $60 I will be forced to find someone else for future service. rotation seemed way too high for what I received. I remember THE WORKS for less than $60 I will be forced to find someone else for future service. Thank you More

At this time I feel comfortable taking my car to this place. Terrence, the service tech, took the time to answer my questions. place. Terrence, the service tech, took the time to answer my questions. More