AutoNation Ford Fort Worth - Service Center
Fort Worth, TX
496 Reviews of AutoNation Ford Fort Worth - Service Center
Jeff Sanderson and Gary Allen did a great job. Recall work was done in a timely manner. Everybody I had contact with was very friendly work was done in a timely manner. Everybody I had contact with was very friendly More
On line service scheduler is great and Susan Lee is so helpful and professional. I always have a nice visit with her. The wait time is very minimal and the Wifi allows me to work while I wait. Over the y helpful and professional. I always have a nice visit with her. The wait time is very minimal and the Wifi allows me to work while I wait. Over the years I have tried other Ford dealerships for my service but must say AutoNation Fort Worth is by far the best. More
Very prompt & professional. Susan took great care of my truck! Did a rotate & balance, oil change, & had my cameras replaced. Dropped it off in the morning & picked up later in the day. truck! Did a rotate & balance, oil change, & had my cameras replaced. Dropped it off in the morning & picked up later in the day. More
Very informative and professional all around. Susan Lee was great. thanks. I was updated on the status of my vehicle repair and in the future I will seek their advice before buying on line. was great. thanks. I was updated on the status of my vehicle repair and in the future I will seek their advice before buying on line. More
Took my F250 in for an update. They flashed my tune and then wiped their hands of it and I was on my own. I had to have it towed to a mechanic. Tow bill and reprogram cost me $1050. They did recommend a to then wiped their hands of it and I was on my own. I had to have it towed to a mechanic. Tow bill and reprogram cost me $1050. They did recommend a tow company. More
Jose did a super job as the service rep. He's always professional and courteous. Provides up to date and timely info. Visit could have been avoided (I think) if previous visits would have detected the f professional and courteous. Provides up to date and timely info. Visit could have been avoided (I think) if previous visits would have detected the failing alternator - which I had advised Jose that AAA pointed out to me on several occasions - the technicians maybe don't have the proper tests to detect failing diodes? More
Very satisfied with the work. I have been using AutoNation since I bought the truck in 2013. Very professional service reps. Received a follow-up call a fem days later. No other mechanics have work AutoNation since I bought the truck in 2013. Very professional service reps. Received a follow-up call a fem days later. No other mechanics have worked on this vehicle. More
Jeff kept me informed even though the wait was longer than I expected. On second visit for the same issue, Alan did not keep me informed and I waited all day to have the turn indicator repaired. than I expected. On second visit for the same issue, Alan did not keep me informed and I waited all day to have the turn indicator repaired. More
Great staff and service. Very professional. Explained everything in detail. Vehicle was ready in a timely manor. Waiting room very clean and comfortable. Well stocked with coffee and snacks. everything in detail. Vehicle was ready in a timely manor. Waiting room very clean and comfortable. Well stocked with coffee and snacks. More