AutoNation Ford Fort Worth - Service Center

Another dealer said I needed to leave my truck a week and a half before they could look at it. Susan had it fixed and out in 3 days. Great job. a half before they could look at it. Susan had it fixed and out in 3 days. Great job. More

It was a very comfortable waiting area and the advisor treated me well and was very nice and very friendly. treated me well and was very nice and very friendly. More

Even with an appointment, wait is still 1.5 to 2hrs. No complimentary drinks/snacks complimentary drinks/snacks More

Always use Jose Ramos in Service. He is great to work with and explains the work to be done. Follows with an update after the mechanics have had a chance to inspect the car. with and explains the work to be done. Follows with an update after the mechanics have had a chance to inspect the car. More

I scheduled transmission work 10 days in advance. 24 hrs before the appt. they called to say they are 3 days behind. 1 more week needed. But Susan pressed things into only 3 add'l days to wait and saw to m before the appt. they called to say they are 3 days behind. 1 more week needed. But Susan pressed things into only 3 add'l days to wait and saw to my needs. I've been a customer since 2010 - off and on - and have gotten good service. More

Autonation Ford has always done right by us for our vehicles they ate fast courteous and get the job done. vehicles they ate fast courteous and get the job done. More

After waiting for 1/12 hours for oil change finally wa told they had to order a filter. Service was ok after that but waiting area left a lot to be desired. It was freezing in there. I will take my car so told they had to order a filter. Service was ok after that but waiting area left a lot to be desired. It was freezing in there. I will take my car somewhere else in the future. Not impressed with AutoNation! More

I had to go back 3 times the first time they told me to go back another day because they said they wouldn’t get to my car for 2 days so they had me take it back another day . When I showed up on Feb day th go back another day because they said they wouldn’t get to my car for 2 days so they had me take it back another day . When I showed up on Feb day they told me they told me to take it back another day because they were already 15 cars behind . The 3rd time I took my car they took it in right away and fixed the problem within 2 1/2 hours but then the same problem occurred 3 days later . So now have to take my car back ! Smh More

Prompt efficient no excuses completed the work on time as promised unlike the other dealer in the area. You might as well close the campus dr location. I will take all my fords to this dealership from now on promised unlike the other dealer in the area. You might as well close the campus dr location. I will take all my fords to this dealership from now on. . More

Service at Autonation, Fort Worth, has always been easy and pleasant. The attending personnel are always courteous and helpful, and answer any questions of any concern. I have no complaints in my exper and pleasant. The attending personnel are always courteous and helpful, and answer any questions of any concern. I have no complaints in my experiences with Autonation. More