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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
496 Reviews

496 Reviews of AutoNation Ford Fort Worth - Service Center

Sort by
February 02, 2022

Went in for alignment and state inspection.Alignment seems to be good. State inspection not so much. The two burned out license plate bulbs weren’t replaced. More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure. Look up your records.
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Feb 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you.

February 02, 2022

They are Friendly and professional. Time efficient and explained the process. Very clean spacious waiting area More

by Jermfaulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Report | Print
Feb 07, 2022 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!

February 01, 2022

Fast and Curtious! Great experiance! Spray in bed liner added to my neww truck purchased at another AutoNation Store More

by Ggheen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher/ Duane Hallmark
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Feb 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Stephen Hunter was very courteous and professional and provided details on issues found with the car. The service provided was just as promised on time and just very professional! Will definitely recommen More

by Normaamoreno921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hunter
Report | Print
Feb 03, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2022

Fast,effient and very nice large waiting area.They always take great care of my vehicle needs. More

by barry.molton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
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Feb 03, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

I was completing satisfied with the customer service. Steven was my advisor and everything I requested was done. My car was ready for pick up on time. It was cleaned inside and out. I love the closeness More

by skelley92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jan 31, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 27, 2022

Good service at reasonable costGood selection of cars to Good service at reasonable cost Good selection of cars to choose from Good location close to me More

by Pjpoteet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Report | Print
Jan 29, 2022 -

AutoNation Ford Fort Worth responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Excellent service, and pleasant experience! Service advisor really cared about me and solving my issue. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Huseljic
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Jan 29, 2022 -

AutoNation Ford Fort Worth responded

Hi Mike, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

January 26, 2022

When I get my car back, I can't tell anybody touched the car. That is a good thing. The car is returned like new having had a good washing.. My only disappointment is I never see the same faces. I am not a More

by a.shanholtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Huseljic
Report | Print
Jan 29, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. If you are willing, please call our General Manager at (817) 200-4212 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 24, 2022

Went out of their way to help me on a Saturday when my car broke down 250 miles from home. Their thoroughness gave me great confidence on the drive home. Special thanks to Jerry Nash and Susan Lee for gre More

by Heberlingj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nash, Susan Lee
Report | Print
Jan 28, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. If you ever need help, just give us a call. Happy motoring!

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