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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
496 Reviews

496 Reviews of AutoNation Ford Fort Worth - Service Center

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February 15, 2022

Didn't have an appointment. Ha picked up a nail in my tire. Were able to get me right in. Comfortable wait. Very professional. More

by msmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Feb 17, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2022

The service personnel was very helpful. Even though I didn't have an appointment, I received service in a timely manner. The job was completed sooner than I had expected. More

by texasduo68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Sanderson
Feb 17, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

They were able to identify the problem with the car and did the needed repairs. Also completed a recall. Transportation was provided from the dealer location to my home. The driver was very friendly. D More

by hgbassett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Feb 14, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 10, 2022

The manager, Susan Lee, is always so very helpful. I had a dead battery before my appointment and she was very helpful getting everything taken care of. More

by C.harris58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Lee
Feb 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

Excellent service and the most friendly staff of all. Once service was completed Jose went over all the service that was done to my truck. More

by evansroyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Feb 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 09, 2022

Best Service Center Experience Ever#Professional #Kind Best Service Center Experience Ever #Professional #Kind #Honest Top notch Service Center. Full of professionals. Best customer service ever in a de More

by Cntrykid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen, Gary, Svc Cashier initials VMC
Feb 12, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. It is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

February 05, 2022

I appreciated the very honest and straight forward expertise of my service advisor. It was a pleasure dealing with AutoNation Ford. More

by 07.moonlit_chancel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 04, 2022

My experience at AutoNation was pleasant and the work was time in a timely manner. I would definitely refer a friend. More

by Laura.judd99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 04, 2022

Too much good things to say about this dealership in just 15 words…great dealership! More

by Hevymetal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were courteous.
Feb 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

They genuinely listened to my concerns. They ended up not being able to replicate the problem the car was having before, but they also did not charge me for the diagnostic fee because of that as well. Overal More

by anabelbkruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Feb 07, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

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