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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

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March 28, 2022

Went in for an oil change and tire rotation. Service writer was professional. I had a great experience and I will be back. More

by mikedgarcia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Mar 31, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 28, 2022

service sucks, took car in Tues. at noon for AC ( three years in a row) called Wed evening, no response, called Thursday morning,was told what part was needed.when I said fix it they More

by billbarber76140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all
Apr 01, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Fort Worth take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

March 27, 2022

Friendly and efficient service! I had my car towed there, because of dead battery. They received my car around 3:00, and it was ready the next morning. More

by lbrass5102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 29, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2022

Service Writer Darla Marshall, has always gone above and beyond to meet my work truck needs More

by lindafred7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
March 24, 2022

Allen H. Is the best service writer ever. A.N. ford will always get my business! More

by jmaxie26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Huseljic
March 21, 2022

My service advisor was very courteous, and he was able to take care of my needs right away. More

by shackelfordbruce148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Mar 25, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 20, 2022

Jeff did a good job Took his time and listen and explain everything about my recall More

by EJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 19, 2022

Got in on time; job completed; out quicker than I thought would be possible. Jeff was very helpful. More

by heytubeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanderson
Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

March 19, 2022

Road trip gone sideways. They took me in and had me back on the road within the same day! Communication was solid throughout the process. I am lucky to have had an issue with More

by Kentucky Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asst Service Manager
Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 18, 2022

Great service! They explained the process to clear and they don't take extra time working on it. More

by Maddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Mar 23, 2022 -

AutoNation Ford Fort Worth responded

Hi Maddy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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