AutoNation Ford Fort Worth - Service Center

I was Happy with the Rep at the repair department but not with the Time that I had to wait plus they didn’t wash the car and I said yes when they asked. with the Time that I had to wait plus they didn’t wash the car and I said yes when they asked. More

My service was handled very well. Jeff was easy to work with and got me in early. Jeff was easy to work with and got me in early. More

Excellence service and courteous friendly staff. Every aspect of the visit was top notch from the reception to the courtesy ride and the diagnosis and repair. Every aspect of the visit was top notch from the reception to the courtesy ride and the diagnosis and repair. More

As always Auto Nation Ford service did an excellent job no matter who the service writer is they seem to go the extra mile every time thank you AutuNation Ford Fort Worth. no matter who the service writer is they seem to go the extra mile every time thank you AutuNation Ford Fort Worth. More

I have always received good service at this Auto Nation. Today was no exception. There were two problems. When I made the appointment online, the website stated that I would receive a 10% discount. I did no Today was no exception. There were two problems. When I made the appointment online, the website stated that I would receive a 10% discount. I did not. Also, I have always been given a courtesy car wash. This time I was not. More

Service Writer was very knowledgeable. My truck was ready on time and Technician was very explanatory. My truck was ready on time and Technician was very explanatory. More

I arrived early Saturday morning for service on our Ford Expedition at AutoNation Ford Fort Worth. My Service Advisor, Darla Marshall, when told I was waiting, regretfully told me they were already behin Expedition at AutoNation Ford Fort Worth. My Service Advisor, Darla Marshall, when told I was waiting, regretfully told me they were already behind and it might be awhile. I had barely settled into my comfortable chair in the customer lounge, when Darla approached. I felt uncertainty, fearful that that something worse had been found, and/or the wait would be much longer than projected. To my pleasant surprise, Darla informed me that all was complete and I was ready to go. Such pleasant efficiency on a super busy day was much appreciated and has been the norm at AutoNation Ford Fort Worth. Kudos!! More

I was in a bind with having just the car that needed service. Having found a rental car, Auto Nation welcomed me to come in and Steve had my car checked out, found the problem, and knowing my position service. Having found a rental car, Auto Nation welcomed me to come in and Steve had my car checked out, found the problem, and knowing my position had my car ready for me to pick up. More

Went in for an oil change and tire rotation. Service writer was professional. I had a great experience and I will be back. Service writer was professional. I had a great experience and I will be back. More

service sucks, took car in Tues. at noon for AC ( three years in a row) called Wed evening, no response, called Thursday morning,was told what part was needed.when I said fix it they at noon for AC ( three years in a row) called Wed evening, no response, called Thursday morning,was told what part was needed.when I said fix it they told me they did not have the part would not have it until Fri. FINALLY GOT CAR AFTER 5 PM.I feel they should have reached out Wed evening to let me know the problem, they could have ordered the part a day earlier. communication seems to be a problems. More