AutoNation Ford Fort Worth - Service Center

I bought my 2010 Mustang from this dealer new. Happy to report that with 114,000 miles on it, I haven't had it in the shop except for maintenance in the 14 years I've owned it. This trip to the Happy to report that with 114,000 miles on it, I haven't had it in the shop except for maintenance in the 14 years I've owned it. This trip to the service department was about the dreaded 'check engine light.' Once diagnosed, the issues were corrected and she runs like a top again. Service people all very nice, very professional, very communicative. My one and only beef is that it took 10 days to perform the repairs. This due entirely to a 7-day backup in the shop when I brought her in. No doubt this is caused by the Ford strike, ongoing supply-chain issues, and maybe even staffing issues (a good mechanic is hard to find these days). But overall I was treated well, and they saved my 14-year-old baby. More

love the atmosphere! The people who are at this dealership takes ownership of your issue. Darla is amazing. She takes time to the research and keeps you up to date with The people who are at this dealership takes ownership of your issue. Darla is amazing. She takes time to the research and keeps you up to date with step by step of what's happening and what's to be expedited. Mr. Chris (I believe is his name) the driver who drove me home, showed just how much he loves what he does. He professional and again re assured me that I was in the right hands with Ford! Grateful for this team More

I received very quick service at AutoNation Ford Fort Worth when I walked into the service department needing an unscheduled oil change and servicing due to a death in our family, necessitating an unexpe Worth when I walked into the service department needing an unscheduled oil change and servicing due to a death in our family, necessitating an unexpected road trip. I was in and out in less than an hour and was very appreciative of Darla and the service crew to facilitate the process, including a tire check for road safety. More

Jose in Service was great! He kept me updated going through the process of my repairs He kept me updated going through the process of my repairs More

They aways provide an Honest Service to Their Customer's. ..Look Forward to Keep AutoNation Ford s -- My Primary Dealer... ..Look Forward to Keep AutoNation Ford s -- My Primary Dealer... More

Service Dept. fixed my long standing check engine light problem. Kept me informed. Yea!! i have struggled with this problem for months and finally found someone w fixed my long standing check engine light problem. Kept me informed. Yea!! i have struggled with this problem for months and finally found someone who knew what they were doing. More

Oil change was done as requested. Asked for a quote on changing fuel filters and received an overly excessive quote of $500. I was also told they have never been changed which is in Asked for a quote on changing fuel filters and received an overly excessive quote of $500. I was also told they have never been changed which is inaccurate in reviewing my previous maintenance records from the same dealership. Asked for my windshield wipers to be adjusted to sit correctly on the windshield (which has been a request for 2+ years) and was quoted a $400 fix when it should be under warranty. Overall negative experience again with the service at this dealership. More

We received excellent service in the service department. The needed recall work was completed and the personnel brought our vehicle home! Now that’s service! The shuttle drivers were also excellent. The needed recall work was completed and the personnel brought our vehicle home! Now that’s service! The shuttle drivers were also excellent. More

5 stars for service advisor and service department. Good job..very satisfied will use them again, Good job..very satisfied will use them again, More

The only negative was the 2 hour and 15 minute wait time. Service was good. Service was good. More