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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
497 Reviews

497 Reviews of AutoNation Ford Fort Worth - Service Center

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April 25, 2022

I have been using this dealership for many years. i have trusted the work of technician David Flores since 1992. More

by jandkroemmich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Carter, David Flores
Apr 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2022

When I arrived at the dealership there was no waiting so I got right in. The people were very friendly and the waiting room was comfortable. More

by David S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanderson
Apr 28, 2022 -

AutoNation Ford Fort Worth responded

Hi David, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2022

Took my car in for oil change and tire rotation. Agent that took my car didn't ask about other things to check nor give me time to talk. When car was done, I was called to make payment. Agent didn' More

by ackermannstudio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didn't tell me her name
Apr 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (817) 200-4212. We'd appreciate the chance to make your experience a positive one.

April 24, 2022

Very good service on my 2017 Ford pickup. Had to take it back two times but they were able to fix problem. Problem was with EGR valve and this required two trips to properly diagnose what was More

by talonequipment8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Apr 27, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 23, 2022

They did a good job servicing my car. It drives great and they washed my car. Awesome! More

by Amelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t recall any names
Apr 25, 2022 -

AutoNation Ford Fort Worth responded

Hi Amelia, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2022

Service was great although it took longer than expected. One job had been overlooked and then parts for the job were hard to come by for an older model F150. Jose and team persisted and eventually got what More

by fkshppr1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose ramos
Apr 23, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2022

Good service they were on time they answered all the questions I ask at the time More

by Joe_hale1973@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla marshall
Apr 20, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 14, 2022

Very nice experience. Took the amount of time that was given to me. My only complaint is that my tires were not checked. I had a low tire and the tire pressure light wa More

by Michelle Knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Apr 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 200-4212 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 14, 2022

Promptly greeted when I arrived in the service bay for my scheduled appointment. Consulted with my advisor and directed to the waiting area with large soft seating and decent coffee. She came to waiting area More

by Jim S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla M.
Apr 16, 2022 -

AutoNation Ford Fort Worth responded

We are pleased to hear you had such a positive experience with us, Jim! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2022

The service department was quick and efficient in servicing my F250. They returned my truck to me same day. More

by mike.patterson.tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Apr 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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