AutoNation Ford Fort Worth - Service Center

Customer service was spot on from the beginning of my first visit there. Service Advisor had met me after arrival and knew who I was and for what needed to be done. Quoted approx time to wait and was ri first visit there. Service Advisor had met me after arrival and knew who I was and for what needed to be done. Quoted approx time to wait and was right on the money, there as well. Very smooth checkout completed my visit. Will definately return for next schedule appt. More

Had tires installed in under 3 hours, however also had an appointment for my sunroof to be looked looked at and was told I would have to leave my vehicle for 48 hours before they could begin to inspect. appointment for my sunroof to be looked looked at and was told I would have to leave my vehicle for 48 hours before they could begin to inspect. More

Took my car in for oil change and tire rotation. Agent that took my car didn't ask about other things to check nor give me time to talk. When car was done, I was called to make payment. Agent didn' Agent that took my car didn't ask about other things to check nor give me time to talk. When car was done, I was called to make payment. Agent didn't discuss findings, but when I got home the invoice listed some red items found on inspection that said needed attention but didn't describe what I should do. I was used to local Toyota dealer that the agents thoroughly went over the enitre car when writing up the ticket for maintenance. And after the car was serviced, going over everything with me to explain what was done and what other things needed to be attended to. More

I have been using this dealership for many years. i have trusted the work of technician David Flores since 1992. i have trusted the work of technician David Flores since 1992. More

When I arrived at the dealership there was no waiting so I got right in. The people were very friendly and the waiting room was comfortable. I got right in. The people were very friendly and the waiting room was comfortable. More

Very good service on my 2017 Ford pickup. Had to take it back two times but they were able to fix problem. Problem was with EGR valve and this required two trips to properly diagnose what was Had to take it back two times but they were able to fix problem. Problem was with EGR valve and this required two trips to properly diagnose what was happening. EGR valve was replaced at no charge to me and was covered under Ford emissions warranty. I have no complaints with their service. More

They did a good job servicing my car. It drives great and they washed my car. Awesome! It drives great and they washed my car. Awesome! More

Service was great although it took longer than expected. One job had been overlooked and then parts for the job were hard to come by for an older model F150. Jose and team persisted and eventually got what One job had been overlooked and then parts for the job were hard to come by for an older model F150. Jose and team persisted and eventually got what was needed. More

Good service they were on time they answered all the questions I ask at the time questions I ask at the time More

Very nice experience. Took the amount of time that was given to me. My only complaint is that my tires were not checked. I had a low tire and the tire pressure light wa Took the amount of time that was given to me. My only complaint is that my tires were not checked. I had a low tire and the tire pressure light was still on when I drove away, Before I noticed it. More