AutoNation Ford Fort Worth - Service Center

Service Writer Ms. Darla Marshall, always goes above and beyond to address my issue and concerns regarding both and F-250 work truck and my F-150 king ranch. Darla Marshall, always goes above and beyond to address my issue and concerns regarding both and F-250 work truck and my F-150 king ranch. More

They did a good job set up appointments followed up with me on phone and even finished service early!! me on phone and even finished service early!! More

Darla Marshall in service was great and understanding. Ford eco boost engine is junk and now need new engine at $12,000 for a problem that is all over the internet. .Customer s great and understanding. Ford eco boost engine is junk and now need new engine at $12,000 for a problem that is all over the internet. .Customer service for Ford Corporate said they weren't aware of the problem. Darla was great but Ford drags the rating down. Darla would get a 5 but overall experience consists of poor workmanship by Ford Motors. Don't buy a Ford fusion with the eco boost engine. More

One problem was solved, but another was created. Had a battery replaced, but now my windshield wipers don't work. Attempted to call the location, but it only directed me to a call center to schedule Had a battery replaced, but now my windshield wipers don't work. Attempted to call the location, but it only directed me to a call center to schedule an appointment. More

I hope Darla Marshall stays at AutoNation. She seems to know what customer service really is and how to do what is expected. She seems to know what customer service really is and how to do what is expected. More

Did not have an appointment but they were able to work me in. Service advisor Stephan was very helpful and professional. in. Service advisor Stephan was very helpful and professional. More

We always get good service here. Everyone is always nice and polite. They always tell us if we need something done and notify us when we need service. Everyone is always nice and polite. They always tell us if we need something done and notify us when we need service. More

Customer service was spot on from the beginning of my first visit there. Service Advisor had met me after arrival and knew who I was and for what needed to be done. Quoted approx time to wait and was ri first visit there. Service Advisor had met me after arrival and knew who I was and for what needed to be done. Quoted approx time to wait and was right on the money, there as well. Very smooth checkout completed my visit. Will definately return for next schedule appt. More

Had tires installed in under 3 hours, however also had an appointment for my sunroof to be looked looked at and was told I would have to leave my vehicle for 48 hours before they could begin to inspect. appointment for my sunroof to be looked looked at and was told I would have to leave my vehicle for 48 hours before they could begin to inspect. More

I have been using this dealership for many years. i have trusted the work of technician David Flores since 1992. i have trusted the work of technician David Flores since 1992. More