AutoNation Ford Fort Worth - Service Center

My service adviser was Jose Ramos… He is very knowledgeable ,helpful, professional and has great customer service skills..He went above and beyond to make sure my vehicle was taken care of…. knowledgeable ,helpful, professional and has great customer service skills..He went above and beyond to make sure my vehicle was taken care of…. More

They are very perfessional and friendly to deal with and Susan is very helpful when dealing with questions about car concerns. Susan is very helpful when dealing with questions about car concerns. More

Darla was very professional and was quite knowledgeable about the multi-point inspection results. She was friendly and helpful and actually listened to my comments and questions and responded accordingly. about the multi-point inspection results. She was friendly and helpful and actually listened to my comments and questions and responded accordingly. More

I would highly recommend this dealership for the service. I was always kept informed of status. Darla was fantastic to work with. Not once did she not return my calls. If I owned a ford & it needed service, I was always kept informed of status. Darla was fantastic to work with. Not once did she not return my calls. If I owned a ford & it needed service, I would take here before any where else. More

Service was great but I do miss the "Works" package. I had a recall which was also completed quickly. I had a recall which was also completed quickly. More

Excellent and professional service. Completed on time and check out was easy and efficient. Will return. Completed on time and check out was easy and efficient. Will return. More

I went in 05/24/2023at 4:00 pm out before 5:00 pm they were good fast service. I appreciate the service. I we be back. were good fast service. I appreciate the service. I we be back. More

Jeff my service advisor to a good job getting my truck in and serviced properly. and serviced properly. More

Great service & detail attention to the services that were requested. I waited for the cart and they kept me posted. were requested. I waited for the cart and they kept me posted. More

Not the best customer service experience. I was told the service came with a 12 month Ford warranty, but no one could provide the warranty in writing. I was told the service came with a 12 month Ford warranty, but no one could provide the warranty in writing. More