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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

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June 15, 2022

Excellent service and an accurate estimate prior to performing and completing need repairs on my 2016 Ford Edge. More

by bobatom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Report | Print
Jun 16, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 11, 2022

Everything they promised turned o you t to not be true! Parts for warranty work were not available and thus work not all completed. When I show up truck is not cleaned as promised. What a cluster! More

by craig3917
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Anderson
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Jun 13, 2022 -

AutoNation Ford Fort Worth responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Fort Worth. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4212 to discuss what we can do to help.

June 08, 2022

Was taken back when I arrived and I did not show up on list, Jeff (he is the BEST) said "no worries we've got you. More

by k.gericke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 10, 2022 -

AutoNation Ford Fort Worth responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 07, 2022

Darla found hard to find parts and did a fantastic job! !! Will go back again for next service. More

by Geraldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
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Jun 08, 2022 -

AutoNation Ford Fort Worth responded

Hi Geraldo, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Thank you, and have a fantastic day!

June 06, 2022

Great great great great great great great great great great great great great great service More

by carreonat702
Recommend Dealer
Yes
Employees Worked With
Jose Ramos and Gary the man who drove me to my house. Two nice and honest service men. I would recommend this company to my friends
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Jun 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2022

Very professional service friendly helpful staff was kept up to date on the progress of my vehicle service would recommend Auto Nation to everyone. More

by TruckUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 08, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your experience with us! We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

June 05, 2022

I love the professionalism and friendliness at this location. Mike and the entire staff are great!! More

by Lorna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Jeff
Report | Print
Jun 06, 2022 -

AutoNation Ford Fort Worth responded

Hi Lorna, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2022

They provided good service on the car I brought in the shop for them to fix. More

by fordowner04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Jun 07, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 03, 2022

Mr. Jeff my service advisor walked me through finding some difficult parts with the help of the parts department and kept me up-to-date all the way through the process and installation I was very pleased More

by charles.r.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jeff – service advisor
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Jun 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2022

Quick and wonderful service. Jeff and Tony took care of replacing my radio. I was in and out in an hour without an appointment. More

by Magen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff (service associate) Tony (radio repair)
Report | Print
Jun 03, 2022 -

AutoNation Ford Fort Worth responded

Hi Magen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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