Back

AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

Sort by
July 15, 2022

Professional easy to work with efficient. If you have to wait on your car, the on-site waiting area is clean and well stocked with snacks and they keep you abreast of how the repair is going More

by KUnderwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 19, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 13, 2022

Excellent customer service and very professional. Ciera was able to reach out with questions, giving me the most comprehensive service at the best price! Most appreciative! More

by kcarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciera
Jul 16, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2022

Service department is skilled and efficient and focused on customer service, I receive timely updates while vehicle is being serviced. More

by Earthfg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanderson
Jul 15, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Ciara was my advisor and she was terrific. She was helpful, easy to work with, made scheduling easy and the work was all done well nothing but good things to say and I’ll bring my car back to More

by Elliottpv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Hernandez
Jul 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found Ciara to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Staff was nice and fast. Sales person was nice also. Had a little issue and the manager called me right back. More

by Tweety23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2022

Wonderful job and very timely. Mr. Ramos did a great job. My vehickle was ready a lot sooner than I thought it was going to be. More

by CRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramos
Jul 07, 2022 -

AutoNation Ford Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 03, 2022

Took my F150 to get recall issues fixed. The truck was inoperable two days post service. I left messages within multiple departments looking for help. I never received a return call. Gettin More

by ZL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Jul 05, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 01, 2022

Clara was very efficient, - She checked on the length of time to repair recall service and to decide on purchasing a new battery. All staff were friendly and efficient. More

by jbarto444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara in Service.
Jul 04, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2022

Friendly and knowledgeable staff. Keep me informed on the status of the repair. Even washed my car. More

by Gary Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Hernandez
Jul 02, 2022 -

AutoNation Ford Fort Worth responded

Hello Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

Great dealership, have used maintenance and repair shop for years with excellent results and customer service More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 29, 2022 -

AutoNation Ford Fort Worth responded

Hi Chuck, thank you so much for your positive comments about AutoNation Ford Fort Worth! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
22
...