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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

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August 05, 2022

Jeff, laid out everything that needed to be done following the shop diagnostics including cost and the time to expect the work to be completed. The work was completed under the time stated, to the d More

by N195fm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 09, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 04, 2022

Jose Ramos is the reason I come to Autonation. He is very knowledgeable and always has time to explain each step. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Aug 04, 2022 -

Denise responded

Jose is great!

August 04, 2022

Service Adviser Darla Marshall, has always gone above and beyond to meet my needs when getting my F250 XL or F150 King Ranch in for servicing or any other vehicle problem I may have. More

by lindafred7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Aug 07, 2022 -

AutoNation Ford Fort Worth responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Fort Worth! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2022

I had to wait much longer than expected. Otherwise I was pleased with the service. More

by Genkluck37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Aug 06, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2022

Very fast and great customer service! !! Darla made sure to keep me updated throughout the entire process. Gary was the sweetest and best driver ever!!!! Together the team works perfect in More

by Rscaruthers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla, Gary
Aug 03, 2022 -

AutoNation Ford Fort Worth responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2022

Had an appointment for an oil change and after waiting one hour and 40 minutes, I asked about the progress. My car had not even been pulled into a service stall and I was told it could be done and ready i More

by sarahmphillips
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 03, 2022 -

AutoNation Ford Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4212. We hope to hear from you. Take care!

July 30, 2022

No one is perfect, but they go the extra mile to get things right for you. More

by makerplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 02, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

Auto Nation's Service Center on Bryant Irvin is always very friendly and professional. I have always walked away satisfied with the quality of service I receive from them! More

by MitchG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 01, 2022 -

AutoNation Ford Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2022

They did an awesome job, hassle free. My service man was right on it. Very professional. Thank you again. I will definitely bring my car back and ask for that same service man More

by Nhigh007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 01, 2022 -

AutoNation Ford Fort Worth responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

I had a great experience at Autonation in Fort Worth through the service department. Very friendly, dependable and was able to complete my recall within one day. Thank you. More

by lisbebe.wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hunter
Aug 01, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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