AutoNation Ford Fort Worth - Service Center

After numerous calls to get my tailgate latch fixed I finally booked online. Stephan Hunt service tech was very helpful. finally booked online. Stephan Hunt service tech was very helpful. More

The service advisors were very nice and helpful and the work was done well but, the wait to get it even looked at took almost 2 weeks and then another week to repair. work was done well but, the wait to get it even looked at took almost 2 weeks and then another week to repair. More

Very polite and professional as well as quick with service ! Recommend! Thanks guys at Autonation ! service ! Recommend! Thanks guys at Autonation ! More

Darla in service department was absolutely incredible! That was the best service I’ve had. Thank you for giving me an awesome experience! That was the best service I’ve had. Thank you for giving me an awesome experience! More

Was charged 2. 99 for a fill up of windshield washer concentrate, yet my wiper fluid tank took almost a gallon of Rain-X fluid from Autozone immediately after leavin 99 for a fill up of windshield washer concentrate, yet my wiper fluid tank took almost a gallon of Rain-X fluid from Autozone immediately after leaving the dealer. Service was fast, prompt, and mostly correct. More

Auto Nation Ford has the best customer service. I have been to other Ford Dealerships for car repair, but this location has honest workers, quick service, and my trust. I trust them to handle my ca I have been to other Ford Dealerships for car repair, but this location has honest workers, quick service, and my trust. I trust them to handle my car as if it were there own. I trust them to not overcharge me for things I really don't need and I trust that their prices will be fair. The other Ford treated me like I was expendable, a water of their prescious time. They forgot that customer service is key 5o optioning long term customers. I live several miles from the Bryant location, but I don't care. They will continue to get my car, no one else. Ms. Marshall and the team are the best. I'm not going anywhere! More

Customer Service personnel, Stephen, Gary, & team, were all outstanding! My vehicle was analyzed, repaired, serviced and even washed all in less time than anticipated. And all with utmost professionalis all outstanding! My vehicle was analyzed, repaired, serviced and even washed all in less time than anticipated. And all with utmost professionalism and courtesy. I'll definitely be back More

Overall the service was ok, In my opinion this dealership spends more effort selling vehicles and less effort on the service side. I tried to schedule an appointment on line, and had to wait 3 days before spends more effort selling vehicles and less effort on the service side. I tried to schedule an appointment on line, and had to wait 3 days before a slot was available. When I dropped the vehicle office to perform a factory recall I was told it would take 3 to 5 days for someone to look at the vehicle. New to Auto Nation. The service advisor at this dealership said they no longer provide loaner cars, and it could be up to 2 hours before the shuttle was available to drop off. One of there employees told me " If you need to be some where on time call an Uber" Ultimately dropped the vehicle off on a Thursday afternoon and picked it up the following Tuesday. More

They correctly diagnosed my car. Communication was okay, but not stellar. They also claimed they should charge two diagnostic fees when I picked it up, but that they would help me ou Communication was okay, but not stellar. They also claimed they should charge two diagnostic fees when I picked it up, but that they would help me out and charge only one. Because of that that they said to “just fill out the review when I get it” like that is how I could knock off a diagnostic fee, when it seemed very strange that you could be charged two at all. It felt like a gimmick to get good reviews, but I am not sure. More

I bought this car in 2008. Autonation has serviced it from that date until now. I drive with confidence knowing that the car is ready to go. Autonation has serviced it from that date until now. I drive with confidence knowing that the car is ready to go. More