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AutoNation Ford Fort Worth - Service Center

Fort Worth, TX

4.5
499 Reviews

499 Reviews of AutoNation Ford Fort Worth - Service Center

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September 13, 2022

The service was great and very thorough. The waiting area is very comfortable and you could work on your laptop, on the table, if so desired or take a nap in a huge comfortable puffy chair w More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramos
Sep 17, 2022 -

AutoNation Ford Fort Worth responded

Hello Richard, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

I have taken my car here a few times and each time what I have taken it for everything was not done and there was repeat request for recall updates and each time when I picked my vehicle up no one was availa More

by veronica.moultry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Sep 17, 2022 -

AutoNation Ford Fort Worth responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4212 to discuss what we can do to help.

September 12, 2022

Excellent Service , Darla Marshall great Job ! prompt attention , customer oriented , it was my first service time really impressed More

by pacoram2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dara Marshall
Sep 16, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 16, 2022 -

pacoram2000 responded

Keep doing great , thank you

September 10, 2022

Very customer oriented! You couldn’t get better anywhere else! Its like a fine tuned Machine. Mr. Parker the service manager took care of my issue and made sure I was comple More

by t.crisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ramos service advisor, Mr. Parker. The service Manager
Sep 14, 2022 -

AutoNation Ford Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Fort Worth. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

I love AutoNation on Bryant Irvin. I always bring my Mazda here for service. They are the best!! Darla Marshall is my service representative, she us awesome. I highly recommend them, w More

by Yvon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Marshall
Sep 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Fort Worth and we hope to be of service again in the future.

September 07, 2022

Everything was great, from setting the recall appointments for three vehicles, the timeline for ordering and receiving parts and a much shorter repair time than indicated. Also had some filters c More

by david.lipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael(?), Shana Butcher
Sep 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

Ciara kept me informed and updated while vehicle was in for repairs. Price was very fair and below the estimate. I will keep returning to Bryant Irvin. More

by gwware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara
Sep 12, 2022 -

AutoNation Ford Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2022

Darla was great. Couldn’t ask for better assistance. She was patient, informative and kind. More

by niklaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla
Sep 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Service managers were great! Ciara and Jason really helped me with my car and now my car drives better than before. Very knowledgeable crew and will definitely go back if needed. More

by Bmunoz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara, Jason
Sep 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 05, 2022

The service manager Mike Parker was a great help! Had problem looked at and order part and got with my extended warranty policy. Got it approved. Order part and got it competed on 09/01/2022. Great j More

by Ghannumjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parker
Sep 11, 2022 -

AutoNation Ford Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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